Our Locations - Otolaryngology – Head & Neck Surgery (ENT)
Otolaryngology (ENT) • Redlands, CA
Clinic Type
Otolaryngology (ENT) (multi-location group)
Address
11370 Anderson St., Suite 2100, Loma Linda, CA 92354; 1895 Orange Tree Ln, Suite 102, Redlands, CA 92374; 28078 Baxter Rd., Suite 520, Murrieta, CA 92563; 197 E Caroline St, San Bernardino, CA 92408
Phone
09-558-2565
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Opening Hours
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Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Sharen Jeffries): 4.5/5 stars (based on 113 ratings) (113)
- Zocdoc (Dr. Sharen Jeffries): 4.91/5 stars (N/A)
- WebMD (Dr. Priya Krishna): 5.0/5 stars (13)
- Healthgrades (Dr. Shelley Hutson Thiel): 4.2/5 stars (based on 10 ratings) (10)
Patients praise
- Some patients report positive experiences with knowledgeable and thorough doctors
- Courteous and friendly office staff noted by some reviewers
- Successful diagnosis and treatment in some cases
Common complaints
- Poor bedside manner, perceived arrogance, or coldness from some physicians
- Complaints regarding disorganized office staff, long wait times, and difficulty reaching the office via phone
- Concerns about diagnostic accuracy, rushed appointments, and failure to consider alternative conditions
- Reports of dissatisfaction with cosmetic or surgical outcomes, including scarring and need for corrective procedures
- Frustration with billing practices and insurance charges for follow-ups or administrative tasks
"They do not listen to your concerns and that’s why they misdiagnosed me. Sharen Jeffries Always made me feel rushed or made me feel bad for asking questions. Horrible experience."
— Vitals (Dr. Sharen Jeffries)"She is kind, welcoming, experienced, thorough, and finally diagnosed an ENT related health issue I've been dealing with for over a year."
— Healthgrades (Dr. Shelley Hutson Thiel)"The office staff were so kind and friendly, unfortunately this physician has poor bedside manners."
— Healthgrades (Dr. Kristin Seiberling)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Lauren T Kim, PA-C | Otolaryngology – Head and Neck Surgery in San Francisco, CA | Sutter Health — Apr 7, 2026
- Dr. Rhonda L. Tetz, MD - Internal Medicine Physician in Redlands, CA — May 14, 2026
- Susannah R. Elton, PA - Physician Assistant in Redlands, CA — May 14, 2026
- Philip G. Chen - Find a Provider | UT Health San Antonio Patient Care — Apr 20, 2026
- Care Team | Otolaryngology — Head & Neck Surgery | Stanford Medicine — Jun 29, 2026
Information sourced from the clinic's website as of July 10, 2026.
More otolaryngology (ent) clinics in Redlands
Otorhinolaryngology (ENT) services at Inland Surgery Center (Redlands) - Center overview: Inland Surgery Center, L.P. is a private surgical center based in Redlands, CA, providing community-focused surgical care for over 20 years. It operates as a small facility with a single listed employee and supports patient pre-registration, payment options, and physician guidance to streamline the surgical experience. - Location: Headquarters and main address at 1620 Laurel Avenue, Redlands, CA 92373, United States. Four office entries are listed across Redlands. - Focus relative to ENT: The provided profile does not specify ENT-specific offerings. It lists general surgical care and various medical categories, but does not detail ENT procedures, specialists, or ENT surgeons. - Contact: Main phone numbers include 909-792-6397, 909-793-4701. - Accessibility and patient experience: Emphasizes a seamless patient journey for pre-registration, payment, and physician coordination. - Web presence: About 1,531 monthly visits with a strong bounce rate of 0.4% and average 2 pages per visit; United States is the top and only reported country. If you need ENT-specific services (e.g., ear, nose, throat procedures, audiology, or ENT specialists) confirmed at Inland Surgery Center, I can look for explicit ENT offerings or suggest nearby ENT-focused facilities in Redlands.
Premier ENT is a Redlands-based ear, nose, and throat (ENT) medical practice led by Dr. Arruda (MD). They offer ENT care along with cosmetic and reconstructive procedures (e.g., rhinoplasty, facelifts, Botox, skin treatments). The practice operates across three offices in Redlands, CA, and emphasizes head & neck surgery and related plastic/cosmetic services. They are an active medical group with about 18 employees, contactable at info@premierentmedical.com or +1 909-793-2500. Website highlights include board-certified ENT specialists and a focus on ENT, cosmetic, and reconstructive services within Inland Empire communities.
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