High Lakes Health Care
Family Medicine • Redmond, OR
About
High Lakes Health Care is a private, independent medical group based in Bend, Oregon, with 4 offices in the region. They provide primary care, gynecology, urgent care, and behavioral health services. While their listed locations include Bend and surrounding areas, there is no explicit Redmond office shown in the provided details. If you’re seeking care specifically in Redmond, you may want to contact them directly to confirm whether they operate a Redmond location or refer you to the nearest Bend office. Key details: - Services: primary care, gynecology, urgent care, behavioral health - Headquarters: Bend, OR; 4 offices in the area - Phone: (541) 278-8375 or (541) 389-7741 - Website: highlakeshealthcare.com - Website metrics: ~6,978 monthly visits; 92% U.S. traffic; low bounce rate (0.5%)
Clinic Type
Family Medicine
Address
1140 SW Simpson Ave. #110 Suite 110 Bend, Oregon 97702; 2175 NW Shevlin Park Road Bend, Oregon 97703; 2195 NW Shevlin Park Road Bend, Oregon 97703; 929 SW Simpson Suite 300 Bend, Oregon 97702; 645 NW 4th St. Redmond, Oregon 97756; 354 W. Adams Ave. Sisters, Oregon 97759
Phone
1 (541) 389-7741
PFAC@gopxh.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does High Lakes Health Care provide?
High Lakes Health Care focuses on primary care, gynecology, internal medicine, cardiology, urgent care, and behavioral health in Bend, Redmond, and Sisters, Oregon.
Where are High Lakes Health Care locations?
Locations include Bend (multiple addresses: 1140 SW Simpson Ave. #110 Suite 110; 2175 NW Shevlin Park Rd; 2195 NW Shevlin Park Rd; 929 SW Simpson Suite 300), Redmond (645 NW 4th St), and Sisters (354 W. Adams Ave).
Social Media
Photos





What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.3/5.0 (126 total reviews (aggregate across multiple locations))
- Apple Maps: 3.0/5.0
- Healthgrades: 1.0/5.0 (1 review)
Patients praise
- Some patients praise specific providers for being attentive and thorough
- Friendly and supportive clinical staff members identified by some patients
- Efficient service experiences reported by some visitors
Common complaints
- Difficulties with customer service and communication
- Billing disputes and perceived predatory practices
- Scheduling and appointment availability issues
- Dissatisfaction with diagnostic accuracy or care plans
- Issues with prescription refills and triage processes
"I am pretty frustrated with the care and communication I have received here. They will diagnose you (incorrectly at times) and not even fully inform you of the diagnoses."
— Yelp/Apple Maps user review"Dr. Rusfvold is a great PCP. She takes time to listen and understand issues and concerns then provides options and goes through the benefits of them all."
— Loc8NearMe user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Now Accepting New Primary Care Patients! | High Lakes Health Care — Aug 15, 2025
- Brooke Collins, LCSW - High Lakes Health Care — Sep 10, 2025
- Heather Claffey, FNP | High Lakes Health Care — Jan 2, 2026
- Melanie Black, AGNP-C | High Lakes Health Care — Dec 9, 2025
- Courtney Van Valkenburg, WHNP - High Lakes Health Care — Sep 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
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