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Providence Family Medical Center - Redondo Beach

Family Medicine • Redondo Beach, CA

About

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Clinic Type

Family Medicine

Address

520 N Prospect Ave, Suite 103, Redondo Beach, CA 90277

Phone

310-376-8816

Email

CHI@providence.org

Opening Hours

Mon - Fri: 8 a.m. - 5 p.m.

Website

https://www.providence.org/locations/socal/redondo-beach-family-medical-center

Telehealth

ExpressCare Virtual

Services Offered

Family medicine
Dermatology
Diabetes Care and Education
Gastroenterology
Healthy Weight Management
Heart & Vascular Care
Mental Health
Orthopedics
Otolaryngology
Pediatrics

Insurance & Payment

—

Languages Spoken

English
Spanish
other languages not specified
Español

Current Offers

New Patient Clinic Visit

New Patient Video Visit

FAQs

What are the hours?

Mon - Fri: 8 a.m. - 5 p.m.

What is the phone number?

310-376-8816

Awards & Accreditations

4.9 rating with 1,022 ratings from Our Survey

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Providence official website: 4.9 stars (3,335 ratings (facility-wide))
Birdeye: 2.7 stars (14 reviews)
Solv Health: 3.5 stars

Patients praise

High appreciation for individual primary care physicians (PCPs)
Kind and well-trained nursing staff
Efficient use of the MyChart patient portal for communication and refills
Helpful virtual appointment options

Common complaints

Poor scheduling and administrative management
Difficulties accessing timely appointments
Issues with communication and follow-up regarding appointments
Experiences of feeling rushed during visits

"Scheduling is horrible! They could only schedule me to see a doctor a month away from the day I call. I'm sick today, this week but a month from now really..."

— Birdeye Review

"PCP's - excellent. Scheduling and Management - Extremely poor. If you are a current patient, or are considering them as your PCP, my recommendation is to look elsewhere to avoid future headaches..."

— Birdeye Review

"Excellent Team! I love Dr. Shen. One of the best doctors I've ever had. She is understanding, caring, and has great bedside manners."

— Yelp Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].