Urology Redwood City - UCSF Health
Urology • Redwood City, CA
Clinic Type
Urology
Address
290 Redwood Shores Parkway
Phone
415-476-7877
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- UCSF Health (for Dr. Tom Lue at Urology Redwood City): 5/5 (313 ratings) (313 ratings)
- Healthgrades (for Dr. Justin Ahn): 5/5 (12 ratings)
- Healthgrades (for Dr. Tom Lue): 4.5/5 (31 reviews)
- Healthgrades (for Dr. Dieter Bruno): 4.5/5 (33 ratings)
- Birdeye (UCSF Urology Practice): 2.1/5 (20 reviews)
Patients praise
- Highly professional and knowledgeable physicians
- Excellent bedside manner
- Thorough patient explanations and care plans
- Efficient team-based approach to care at the Redwood City clinic specifically
Common complaints
- Difficulties with appointment scheduling
- Poor front desk/receptionist service and professionalism
- Billing and insurance notification issues
"This UCSF location is focused on customer service, everybody there works like a team to get clients and patients to help they need."
— UCSF Health Patient Review"Front desk is terrible - they didn’t want to upload my bloodwork into the portal (wtf!), receptionists show their “attitude” and really shouldn’t be talking to clients this way."
— Birdeye Patient ReviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Justin S. Ahn, MD - Urology, Endourology and Stone Disease | UCSF Health — Mar 26, 2026
- Dr. Marina J. White, MD - Urologist in Redwood City, CA — May 14, 2026
- David B. Bayne, MD - Urology, Endourology and Stone Disease | UCSF Health — Apr 7, 2026
- Michelle E. Van Kuiken, MD - Urology, Female Urology | UCSF Health — Feb 8, 2026
- Michelle Van Kuiken, MD, Named Kutzmann Endowed Professor of Clinical Urology at UCSF | UCSF Department of Urology — Sep 15, 2025
Information sourced from the clinic's website as of July 10, 2026.
More urology clinics in Redwood City
Summary: The Kaiser Permanente Redwood City Medical Center is a medical practice in Redwood City, CA, with a small local team (24 employees, +10% YoY). The center is part of Kaiser Permanente’s Northern California network and lists a Physician-in-Chief (Charles Lim) among leadership. Current information emphasizes the facility’s administrative and organizational details rather than clinical program specifics. No explicit urology department or urologists are mentioned in the provided materials. If you’re seeking urology-specific information at Redwood City Medical Center, you may want to: - Visit the facility page: healthy.kaiserpermanente.org/northern-california/facilities/Redwood-City-Medical-Center-100337 - Look for urology or surgical services under the Kaiser Permanente Northern California facilities directory - Contact the center directly for a physician directory or to confirm if urology services are offered onsite or via referral within the Kaiser Permanente network.
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