Reno Outpatient Orthopedic Surgery Center | ROC
Ambulatory Surgery Center • Reno, NV • Since 1958
About
Reno Orthopedic Center (ROC Reno) is a privately held, full-service orthopedic provider based in Reno, Nevada, founded in 1958. The center offers comprehensive orthopedic care across eight offices in Reno, Sparks, and Carson City, including advanced imaging, bone health, an orthopedic walk-in clinic, physical and hand therapy, and a surgery center that emphasizes opioid-sparing or opioid-free options. ROC operates with about 138 employees and annual revenue around $24.1 million. Current openings include roles in nursing, physical therapy, imaging, and surgical assistance at various outpatient locations. Contact options include multiple Reno-area phone numbers and the main site renoortho.com.
Clinic Type
Ambulatory Surgery Center
Address
[Not specified on page]
Phone
7757863040
MyChartHelp@renoortho.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Not explicitly listed; financing through Affirm mentioned
Affirm financing
Financing: Affirm financing for surgical services
Languages Spoken
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Commitments
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1.7 out of 5 stars (based on 7 reviews) (7 reviews cited on Birdeye)
- U.S. News & World Report: Average (overall rating) (N/A)
Patients praise
- Efficient and organized surgical process for many patients
- Some patients reporting friendly, helpful, and professional nursing and support staff
- Successful outcomes and quick recovery for some surgical procedures
Common complaints
- Complaints regarding poor bedside manner and lack of compassion from some staff/doctors
- Reports of administrative issues including difficulty scheduling appointments, unresponsiveness, and lost records
- Allegations of misdiagnosis and ineffective treatment plans
- Dissatisfaction with billing and communication follow-ups
- Specific patient allegations of serious medical complications and infections
"Absolutely brilliant! Had knee surgery here today and all of the doctors and nurses were fantastic. The whole thing moved a lot faster than surgery I’ve had at other hospitals."
— Patient Review"They push people in and out like cattle! No bedside manner AT ALL! Most of the nurses were not very kind, friendly, or compassionate."
— Patient Review"Staff are unprofessional and rude. Doctors are in a huge hurry to end their visit with you. Both times were for very trivial injuries. Both times they failed to diagnose the injury correctly."
— Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Nevada's Only Dedicated Joint Replacement Surgery Center - Reno Orthopedic Center — Aug 19, 2025
- ROC Welcomes Vascular Surgery in 2026 - Reno Orthopedic Center — Dec 23, 2025
- Fernley ROC Express Now OPEN! - Reno Orthopedic Center — Dec 23, 2025
- ROC Express Walk-in Clinic Now Open in Fernley — Feb 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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