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Clinic Type

Optometry

Address

18601 Pkwy Ste, Reno, NV 89511

Phone

(775) 358-1020

Email

familyeyeReno@youroptometrist.net

Opening Hours

8:00 am - 5:00 pm

Services Offered

Team

  • Katie Braganza, OD — OD
  • James Raulino, OD — OD
  • Margaret Raulino, OD — OD

Insurance & Payment

  • Most vision plans

Languages Spoken

FAQs

Had an eye exam for

plus my little one &

kind, helpful

friendly! Their scheduling

schedule online.

accommodate our appointments

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (720 reviews)
  • Yelp (MapQuest): 3.5 out of 5 stars (15 reviews)

Patients praise

  • Thorough and professional doctors
  • Friendly and helpful staff members
  • Personalized family-oriented care
  • Modern facility and equipment

Common complaints

  • Difficulty reaching staff by phone
  • Appointment cancellations and rescheduling issues
  • Concerns regarding billing/contact orders
  • Mixed patient service experiences

"Dr. Raulino was very thorough and answered all my questions. She and her team were great! The office manager helped my husband and I with getting our glasses. She was extremely kind and helpful in explaining our benefits since we’re double insured."

Birdeye user review

"I waited a month for my first eye exam, confirmed the appointment via text the night before, and then got a call the morning of saying the doctor called in sick. I had to reschedule, and the next..."

Yelp/MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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VerifiedOnline bookingEmergency care

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