ROC Reno Campus - Reno Orthopedic Center
Orthopedics • Reno, NV • Since 1958
About
Reno Orthopedic Center (ROC) is a private, multi-location orthopedic care provider founded in 1958 with headquarters in Reno, NV. They offer comprehensive orthopedic services across eight offices in Reno, Sparks, Carson City, and Fernley, including advanced imaging, bone health, orthopedics walk-in clinic, physical and hand therapy, and a surgery center with opioid-sparing or opioid-free options. The ROC system includes specialty centers for Foot & Ankle, Fracture & Trauma, Hand & Upper Extremity, Joint Replacement, Sports Medicine, and Spine & Pain Care. Primary Reno-area campuses include locations on Carson Street, Sharlands Ave, Wedge Parkway, Arlington Ave (HQ), Ion Drive in Sparks, and a Fernley campus (added July 2026). They emphasize patient care excellence, with 138 employees and over $24 million annual revenue. Contact: 800-748-6861 or 775-786-3040.
Clinic Type
Orthopedics
Address
555 North Arlington Avenue, Reno, NV 89503
Phone
775-786-3040
MyChartHelp@renoortho.com
Opening Hours
Mon-Fri 7 am - 5 pm
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for ROC Reno Campus?
Reno Orthopedic Center hours shown indicate Monday - Friday, 7 am - 5 pm for the Reno campus.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 3.0 out of 5 stars (234 reviews)
- Birdeye (Reno Orthopaedic Surgery Center specifically): 1.7 out of 5 stars (7 reviews)
- Better Business Bureau (BBB): A- rating (N/A)
Patients praise
- Highly regarded for efficient and organized surgical procedures
- Praise for individual medical staff, including doctors, nurses, and physical therapists for their expertise and kindness
- Appreciation for the convenience and reliability of walk-in services (ROC Express) and physical therapy
- Positive experiences with post-operative care and follow-up communication
Common complaints
- Reports of poor bedside manner and lack of compassion from some staff
- Complaints regarding efficiency and being treated like cattle during high-volume periods
- Instances of difficulty scheduling appointments or being turned away by phone support
- Failure to respond to some complaints filed with the Better Business Bureau
"Outpatient surgery center review. Busy and efficient. They have figured how to get you in and out quickly and with success. Check in to discharge was organized and easy."
— Yahoo Local Review"They push people in and out like cattle! No bedside manner AT ALL! Most of the nurses were not very kind, friendly, or compassionate..."
— Birdeye Review"These folks are the best! I went to the Galena office today for physical therapy on my knee. The staff is super friendly, the facility is well organized and equipped..."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ROC Welcomes Vascular Surgery in 2026 - Reno Orthopedic Center — Dec 23, 2025
- Celebrating 5 Years ✨ - Reno Orthopedic Center — Mar 4, 2026
- Northern Nevada's Only Dedicated Joint Replacement Surgery Center - Reno Orthopedic Center — Aug 19, 2025
- Happy 4th of July — 250th Anniversary - Reno Orthopedic Center — Jun 30, 2026
- Medical Mission in Honduras - Reno Orthopedic Center — Dec 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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