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About

Summary: Northern Nevada Medical Group (NNMG) is a large medical practices group based in Sparks, NV, offering family medicine, internal medicine, cardiology, and neurology services. While NNMG focuses on primary care, it lists multiple physician and staff roles and operates four office locations in the Reno/Sparks area, including 2345 E Prater Way, Sparks, NV 89434. The group is private, active, and headquartered in Sparks, with a Reno/Tahoe lifestyle emphasis for outpatient care. For urgent care needs in Reno, NNMG may provide outpatient services via its physician practice locations, though the page does not specify a dedicated Urgent Care facility. Key contact: 775-683-6109 or +1-775-331-7000. Website: nnmg.com.

Clinic Type

Urgent Care

Address

5575 Kietzke Lane, Reno, NV 89511

Phone

775-683-6109

Email

Opening Hours

Monday–Friday 8 am–7 pm; Saturday 9 am–5 pm; Sunday 9 am–5 pm

Telehealth

Not specified

Emergency Care

Not specified

Services Offered

  • Urgent Care
  • Primary Care
  • Wound Care
  • Cardiology (affiliated)
  • General Surgery (mentioned in related links)
  • Geriatric Medicine (mentioned in related links)
  • Hospital Medicine Program (related)
  • Podiatry (related)

Insurance & Payment

  • Accepted insurances list from site may be found at https://nnmg.com/for-patients/accepted-insurances/ but exact items not provided in text extract

Not specified

Pay by insurance, Self-pay (payment options not listed)

Languages Spoken

  • English

FAQs

What services does the Reno urgent care provide?

A wide range of illnesses and injuries that require medical attention, including common conditions; no appointment needed, walk-ins welcome or reservations available.

What are the hours of operation?

Hours: Monday through Friday, 8 am to 7 pm; Saturday, 9 am to 5 pm; Sunday, 9 am to 5 pm.

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Solv Health (Northern Nevada Urgent Care - Reno-Kietzke): 4.8 out of 5 stars (based on 3,336 ratings) (858 reviews)
  • Solv Health (Northern Nevada Urgent Care - Sparks-Vista): 4.8 out of 5 stars (based on 6,150 ratings) (1,767 reviews)

Patients praise

  • Professional and efficient medical staff and nurse practitioners
  • Clean and well-maintained facilities
  • Convenient and easy appointment scheduling processes (often online)
  • Generally prompt care and low wait times for many patients

Common complaints

  • Occasional reports of rude or dismissive front-desk and medical staff
  • Long wait times for some patients despite having appointments or being walk-ins
  • Concerns regarding communication quality and feeling unheard by specific providers

"Scheduling was easy. The staff was friendly and we got in right away. The whole process was very easy."

Solv Health User Review

"The doctor I saw today had a poor bedside manner, was rude. And made my health issues feel unimportant."

Solv Health User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Renown Urgent Care – North Hills Reno is part of Renown Health, a nonprofit regional healthcare network based in Reno, NV. As an affiliated urgent care location, it contributes to Renown Health’s broad services, which include primary care, urgent care, emergency medicine, and pediatric care across Northern Nevada. Renown Health operates 19 offices in the United States (primarily Northern Nevada) and is backed by a large workforce and trauma center capabilities (Level II Trauma Center). If you’re seeking care at North Hills Reno specifically, you can expect Renown’s urgent care services aimed at non-life-threatening conditions with extended hours outside typical primary care, and access to the larger Renown Health system for specialized care. For exact hours, services, and to verify current availability at North Hills, visit renown.org or contact Renown Health directly.

VerifiedOnline bookingEmergency careSince 1864

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