Partners in Family Medicine - North Greenbush
Family Medicine • Rensselaer, NY
Clinic Type
Family Medicine
Address
Partners in Family Medicine North Greenbush, Rensselaer Technology Park, 101 Jordan Road, Troy, NY 12180
Phone
+1 518-274-0024
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
true
Emergency Care
One of our practitioners is on call 24/7; emergency contact via secure messaging through patient portal
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are available on-site?
On-site OB/GYN, lab, and medical imaging services; all CCP specialties share an electronic health record for coordinated care.
Is there an option to contact the practice after hours?
One practitioner is on call 24/7; patients can use the patient portal to communicate securely.
Is telemedicine available?
Yes, telemedicine appointments are offered.
Is there a patient portal?
Yes, there is a patient portal to connect securely online.
Where is Partners in Family Medicine North Greenbush located?
Located at the Rensselaer Technology Park in Troy, NY, in the town of North Greenbush.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google: 3.1/5 (21 (Google))
Patients praise
- Some providers are described as professional, compassionate, and good listeners
- Positive experiences with specific practitioners mentioned by name
- Some patients appreciate the nursing staff and prompt care
Common complaints
- Long wait times both for appointments and in the office
- Concerns about administrative staff professionalism and communication tone
- Difficulty scheduling timely appointments or getting responses for referrals
- Inconsistent provider attentiveness and perceived lack of empathy
- Strict policies regarding no-shows/cancellations which some patients found unforgiving
"Never had any issues with this office, the staff is always friendly... Dr. Spaulding is very professional and understanding, she takes the time to really listen to her patients."
— Crystal Graham (via Beautihost/GG)"I am deeply disappointed with the level of professionalism... I was forced to wait over an hour for my scheduled appointment, only to have to cancel because I couldn’t wait any longer."
— LocalityBiz Review"...I’ve been switched from doctor to doctor to nurse practitioners without complaint. I’ve rescheduled my previous appointment twice because of my job and they dismissed me... They have no sympathy."
— Casey Pagan (via Beautihost/GG)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 2025 Top Doctors – Adult & Family Medicine Practices | The Daily Dose | CDPHP Blog — Nov 24, 2025
- Welcome, Dr. Tessa LaBounty, to Partners in Family Medicine - Brunswick — Dec 1, 2025
- Amber Riling Joins Rensselaer Family Health Center | St. Peter's Health Partners — Jul 31, 2025
- Capital Region Family Health Care Welcomes Dr. Nisha Shah | St. Peter's Health Partners — Oct 2, 2025
- Capital Region Family Health Care Welcomes Joana Sun | St. Peter's Health Partners — May 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Rensselaer
Summary: St. Peter’s Health Partners (SPHP) is a nonprofit healthcare system based in Albany, NY, founded in 2011 and part of Trinity Health. It operates as a hospital network in the Albany area with multiple locations and services, employing about 1,886 people and generating roughly $2.0B–$5.0B in annual revenue. Its headquarters are at 315 South Manning Blvd, Albany, NY 12208, and it has at least three U.S. offices (including Schenectady). SPHP provides a range of medical services, hosts doctors and locations, and offers career opportunities. The organization is active and linked to Trinity Health, which has hospitals in 22 states. For specific information about “St. Peter’s Rensselaer Health Center Rensselaer,” there is no detailed mention in the provided highlights; you may want to contact SPHP directly at 877-525-2227 or 518-525-5555 or visit sphp.com for location-specific details.
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