YOUR GUIDE MENTAL HEALTH & ADDICTION SERVICES
Social Work • Rensselaer, NY
Clinic Type
Social Work
Address
Rensselaer County Mental Health Services, 1600 7th Ave, Troy, NY 12180
Phone
(518) 270-2800
jlemay@rensco.com
Opening Hours
Hours: Monday-Friday 8 am – 5 pm (general); various site hours listed (example: Troy site 8am-6pm Mon/Thu, 8am-7:30pm Tue, 8am-5:30pm Wed, Fri 8am-5pm)
Website
https://rensselaer.cce.cornell.edu/resources/mental-health-addiction-recouce-in-rensselaer-county
Emergency Care
Crisis Line – 24 hours: (518) 270-2800
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
How to Apply for Services
Call 518-270-2800 and ask to schedule an intake assessment.
Hours for the Mental Health Children’s Clinic
Hours: Monday-Friday: 8 am – 5 pm with some evening hours available.
Crisis Line Availability
Crisis Line – 24 hours: (518) 270-2800.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated Google Reviews): 2.5 out of 5 stars (15 reviews)
Patients praise
- Comprehensive mental hygiene services promoted by the county department
- Existence of specialized support including peer advocacy and recovery specialists
- Available continuum of services for diverse age groups and needs
Common complaints
- Difficulty reaching staff via telephone
- Reports of inadequate care in institutional settings within the region
- Concerns regarding privacy and institutional policies
"It would be nice if someone answered the phone when you called. I'm not even getting voice mail. Yup, this shows they really care.. Guess I'm on my own....."
— FindRehabCenters.org patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Drug Rehab in Troy NY | Detox & Addiction Treatment | Every1 Center — Mar 22, 2026
- LiveSmart: SPARC Offers a Roadmap of Support for Those Struggling with Substance Use Disorder - St. Peter's Health Partners News — Sep 18, 2025
- Public Health | Rensselaer County, NY — Dec 4, 2025
- Personalized Recovery Oriented Services (PROS) — Nov 21, 2025
- PREVIEW: The Transformation Project Continues the Conversation Around Addiction — METROLAND NOW — Nov 6, 2025
Information sourced from the clinic's website as of July 11, 2026.
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