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About

Valley Family Medicine Clinic in Renton, WA is part of Valley Medical Center, a nonprofit regional healthcare provider headquartered in Renton. The system offers comprehensive care through a network of primary care, urgent care, specialty clinics, and a 24/7 emergency department at its Renton campus. Valley Medical Center is a Level III trauma center with services spanning primary care, pediatrics, obstetrics, orthopedics, neurology, cancer treatment, heart and vascular, joint and spine, surgery, and neonatal care. The organization operates 5 offices in the U.S. (primarily in Renton) and employs about 1,294 staff with substantial annual revenue. Contact: patient relations at patientrelations@valleymed.org; main phone numbers: 425-690-1000, 425-228-3450.

Clinic Type

Internal Medicine

Address

Valley Professional Center North, 3915 Talbot Rd S Ste 401, Renton, WA 98055

Phone

425.690.3445

Email

financialadvocates@valleymed.org

Opening Hours

Monday - Friday, 8:30 AM - 5 PM; Saturday - Sunday, Closed

Emergency Care

emergency services available at Valley Medical Center system (Valley Family Medicine Clinic is part of VMC)

Services Offered

  • Internal Medicine
  • Family Medicine
  • Teaching Clinic
  • Medicine with Obstetrics
  • Primary Care
  • Urgent Care
  • Specialty Care

Insurance & Payment

Languages Spoken

FAQs

Lab Hours of Operation?

Laboratory Hours of Operation: 8:30 AM to 5:30 PM; Walk-in patients accepted until 4:30 PM.

Clinic Phone Hours?

Clinic Phone Hours: 7 AM to 5 PM (Monday thru Friday).

If calling about a patient concern, what must be true?

The patient must be on the call to confirm their consent to discuss personal medical information, even if you have proxy access for them.

Language support?

If language support is needed, please ask for an interpreter when you call.

Fax number?

Fax: 425.690.9445.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Seniors.fyi (Valley Family Medicine Clinic): 2.3/5 stars (46 reviews)
  • Birdeye (Valley Medical Center Emergency Room): 2.4/5 stars (127 reviews)
  • Yelp (Valley Medical Center): 2.7/5 stars (26 reviews)
  • ComplaintInfo.com (Valley Medical Center): 3.5/5 stars (234 reviews)

Patients praise

  • Some providers described as attentive, diligent, and genuinely caring
  • Capability of specialists to handle emergency situations effectively
  • Warm and welcoming atmosphere when services function as intended
  • Potential for strong patient-provider relationships if the right clinician is identified

Common complaints

  • Rude, unprofessional, or indifferent staff/receptionist service
  • Long, unpredictable wait times (including in the emergency room)
  • Frustrating, disorganized, or inaccurate scheduling and billing processes
  • Concerns about continuity of care, especially due to residency-model rotation
  • Perceived dismissiveness or poor communication from medical providers during consultations

"The reviews reveal a pronounced pattern of uneven reception, frustrating scheduling, and long, unpredictable waits... The revolving door of residents and the occasional miscommunication about tests or medications can erode confidence and raise the perceived risk of fragmentation in care."

Seniors.fyi

"Absolutely HORRIBLE service. Staff is very very rude. My mom went here for a physical and they charged her for something completely different."

Loc8NearMe

"Throughout my entire stay, the doctors and nurses were attentive and caring. Like anywhere, there were one or two who seemed a bit indifferent, but the vast majority were kind, professional, and truly ..."

Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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