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About

Fairwood Clinic – Primary Care is part of Valley Medical Center, a nonprofit healthcare provider based in Renton, WA. Valley Medical Center operates a network of 40+ primary, urgent, and specialty clinics across South King County, with affiliated services including primary care, urgent care, emergency care (Level III trauma), birth center & NICU, cancer treatment, heart and vascular, joint & spine, neuroscience, and more. The Renton campus serves as the headquarters and offers comprehensive medical services, appointment scheduling, and patient resources. Valley Medical Center was founded in 1947 and employs about 1,294 staff, with annual revenue around $786.9M.

Clinic Type

Primary Care

Address

14410 SE Petrovitsky Rd Ste 104

Phone

425.690.3405

Email

financialadvocates@valleymed.org

Opening Hours

Monday - Friday, 7 AM - 5:30 PM; Saturday - Sunday, Closed

Services Offered

  • Primary Care
  • Family Medicine
  • Internal Medicine

Insurance & Payment

Languages Spoken

  • English

FAQs

Laboratory Hours of Operation

7:00 AM to 5:30 PM; Walk-in patients accepted until 4:30 PM

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 1.9/5 (multiple reviews noted on map platforms)
  • WebMD: Not specified (1 review)
  • BestProsInTown: Not specified (52 reviews)

Patients praise

  • Many patients praise providers for being attentive, professional, and knowledgeable
  • Appreciation for the clinic's ability to offer same-day appointments and minimal wait times for some patients
  • Positive experiences with the compassion and kindness of nursing and support staff
  • Convenience of the location and available parking

Common complaints

  • Reports of unprofessional and aggressive staff behavior, specifically naming one individual in some reviews
  • Frustration with appointment scheduling, including cancellations after confirmations
  • Complaints regarding long wait times and perceived lack of thoroughness by some providers
  • Mixed feedback on administrative competence and communication

"One patient encountered an issue with a staff member named Lorraine, who was described as unprofessional and aggressive."

BestProsInTown reviews

"Don't bother with this facility; they will schedule an appointment and confirm it with you multiple times, only to cancel when you show up."

WebMD user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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