Live
Read more

Clinic Type

Hospital

Address

11930 Democracy Dr, Reston, VA 20190

Phone

888-663-6331

Email

techsupport@onemedical.com

Opening Hours

Mon–Fri: 8AM–5PM; Sat–Sun: Closed (lab hours differ; Mon–Fri 8AM–12:30PM, 1:45PM–4PM)

Telehealth

Yes (24/7 Video Chat with providers)

Services Offered

  • Primary care
  • Kids’ primary care
  • Adult primary care
  • Medicare for seniors
  • Preventive care
  • Physicals and screenings
  • Mental health services (Mindset by One Medical)
  • Chronic disease management
  • Coordination of specialty care via MedStar Health affiliation

Technology & Equipment

  • Video Chat 24/7
  • Digital health tools
  • MedStar Health affiliation

Team

  • Elizabeth Sibert — PA-C
  • Annick Stam-Cheatham — MD
  • Amanda Burnette — PA-C
  • Elizabeth Gannon — DO

Insurance & Payment

  • Medicare
  • Private Insurance (varies by plan)

Medicare accepted; other insurances may vary by provider and visit type

Appointments billed to insurance or self-pay, copays or deductibles may apply, Copay, Insurance billed, Self-pay available

Languages Spoken

  • English

Current Offers

Book online, no membership needed

FAQs

What should I expect at the Reston Town Center office?

Primary care for kids and adults with focus on relationships and technology, coordinate care, preventive services, mental health support.

What is primary care?

(From FAQ section) Defines primary care at One Medical.

Do you take my insurance?

Yes, accepts many insurances; specific plans may vary by location.

Can I use One Medical if I have insurance that isn’t accepted by your offices?

Information indicates some insurances may not be accepted; check with office.

How can I contact my primary care provider?

Noted as a FAQ item; typical contact methods include secure messaging or office contact.

Can I get lab work done at One Medical?

Yes, lab work is available at certain locations or during visits.

Which appointment type should I use?

Guidance on appointment types is provided in FAQ.

Can you refill my prescriptions? Or help me get a new prescription?

Prescription refills and new prescriptions are covered in FAQ.

How do I choose a provider?

FAQ covers selecting a provider.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3 out of 5 stars (based on very limited data) (2 reviews on Yelp (as of the provided search context))

Patients praise

  • Convenient location in Reston Town Center.
  • Access to same-day/next-day appointments.
  • Availability of 24/7 video chat with providers.
  • Friendly service.

Common complaints

  • Patient frustration regarding appointment scheduling and provider interaction experience.

"I can't say enough good things about One Medical in general. Having a location practically in my backyard is even better. I love my primary care physician."

Yelp reviewer Stefan S.

"Disappointed! I work in Reston so I went to One Medical at Reston Town Center to avoid having to take entire days off to attend Dr's appointments where I live. I explained to the provider who saw..."

Yelp reviewer Beth F.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More hospital clinics in Reston

Reston, VA·Hospital

Reston Hospital Center is a 231-bed acute care hospital in Reston, Virginia, part of HCA Virginia. It offers comprehensive services including 24-hour emergency/trauma care, labor and delivery, cardiology and robotic surgery, orthopedics and spine, neurology, pediatrics (including a level III NICU), oncology, bariatric and colorectal surgery, gynecology, urology, breast care, and general surgery. The campus is near Reston Town Center, with proximity to Dulles Airport, and emphasizes evidence-based treatment and access to advanced technology. Contact: main numbers 703-689-9000 or 844-706-8773. Ownership: Private (HCA Healthcare). Address: 1850 Town Center Pkwy, Reston, VA 20190.

VerifiedOnline bookingEmergency care

See all hospital clinics in Reston

Comparing your options?

See other hospital clinics in Reston, or search the full directory by insurance, ratings, and more.

More Hospital Clinics