Primary Care Doctors in Reston Town Center - One Medical
Primary Care • Reston, VA
Clinic Type
Primary Care
Address
11930 Democracy Dr, Reston, VA 20190
Phone
888-663-6331
techsupport@onemedical.com
Opening Hours
Mon–Fri: 8AM–5PM; Sat–Sun: Closed (lab hours differ: Mon–Fri 8AM–12:30PM, 1:45PM–4PM; Sat–Sun: Closed)
Telehealth
Yes (24/7 Video Chat with providers)
Services Offered
Technology & Equipment
Team
Insurance & Payment
Affiliation with MedStar Health mentioned; specific plans not listed
Appointments billed to you or your insurance; copays or deductibles may apply, Copays, Insurance billed, Self-pay welcomed
Languages Spoken
FAQs
What is the payment arrangement for visits?
Book online, no membership needed. Appointments are billed to you or your insurance; copays or deductibles may apply.
What is primary care?
(From FAQ section) Primary care is care provided by a trusted clinician who coordinates your health needs across your life—prevention, diagnosis, treatment, and managing ongoing conditions.
Do you take my insurance?
Yes, depending on the plan. Some insurances are accepted; please verify at the time of appointment.
Can I use One Medical if I have insurance that isn’t accepted by your offices?
You may still be able to use One Medical; check specifics with the office or our support team.
How can I contact my primary care provider?
You can contact via the office or use provided communication channels; details not fully specified here.
Can I get lab work done at One Medical?
Yes, lab services are available through One Medical.
Which appointment type should I use?
Same/next-day appointments are available; book online. Appointments billed to you or your insurance; copays/deductibles may apply.
Can you refill my prescriptions? Or help me get a new prescription?
Prescription refills and new prescriptions can be handled through the clinic’s processes.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 3.0 out of 5 stars (based on 2 reviews) (2 reviews)
Patients praise
- convenience of location and app-based booking
- attentive and friendly staff in some instances
- ease of scheduling same-day appointments
- coordination of specialty care via MedStar Health affiliation
Common complaints
- billing transparency and unexpected charges
- difficulties reaching customer service or billing support
- high turnover of providers
- long wait times for appointments or lab results
- impersonal feel compared to traditional primary care
"I can't say enough good things about One Medical in general... I love my primary care physician."
— Yelp review"This lack of transparency misled me into believing the service was included in my membership."
— Better Business Bureau (BBB) complaintSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Meliha H. Shah, MD - Internal Medicine Physician in Reston, VA — May 14, 2026
- Janice Oh, NP - Nurse Practitioner in Reston, VA — May 14, 2026
- Dr. Julia T. Lim, MD - Internal Medicine Physician in Herndon, VA — Jun 11, 2026
- Dr. Kiho Min, MD - Internal Medicine Physician in Centreville, VA — May 14, 2026
- Dr. Bao G. Vo, MD - Internal Medicine Physician in Falls Church, VA — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Reston
One Health Medical Care, LLC in Reston, VA offers telehealth and in-person primary care services. While the site highlights general medical care (including obesity medicine, diabetes, dermatology, preventive care, and weight loss) and telehealth, it does not specifically advertise immigration medical exams. If you need an immigration physical exam (Medi-Cal or I-693), you should contact them directly at 571-393-6987 or visit 1850 Town Center Dr, Suite 410, Reston, VA 20190 to confirm availability, processing times, and whether they provide the required exam for DHS/USCIS. Based on available data, they are a Reston-based internist with telehealth capabilities and a broad primary-care offering, not explicitly focused on immigration exams. If in-person immigration exams are a priority, you may also consider nearby clinics known for immigration physicals and verify their current services.
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See other primary care clinics in Reston, or search the full directory by insurance, ratings, and more.