CHA Revere Care Center - Cambridge Health Alliance
Urgent Care • Revere, MA • Since 1996 • 1 (CHA Revere Care Center) locations
About
Summary: CHA Revere Care Center is part of Cambridge Health Alliance (CHA), a nonprofit Harvard-affiliated health system serving Cambridge, Somerville, and north of Boston. CHA operates six U.S. offices, including facilities in Cambridge, Somerville, and Everett, MA. CHA provides primary and specialty care, mental health/substance use services, and is affiliated with Beth Israel Deaconess Medical Center, Tufts University School of Medicine, and Harvard Medical School. Main contact: 617-665-1000; website challiance.org. The organization emphasizes community health initiatives and patient-centered care across its network.
Clinic Type
Urgent Care
Address
454 Broadway
Phone
781-485-8222
HIM3@CHAlliacne.org
Opening Hours
M-Th: 8:00 am - 6:00 pm; Fri: 9:00 am - 5:00 pm; Sat: 9:00 am - 1:00 pm
Telehealth
Available (Virtual visits, MyChart)
Emergency Care
Emergency department access at CHA Cambridge Hospital and CHA Everett Hospital; coordination of care by CHA doctor when visiting an CHA ER
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
If you have an urgent medical need (not an emergency):
Please visit CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville.
If you are having a health emergency:
Call 9-1-1 or go to the nearest emergency room.
Do you have feedback on our services? Do you need a patient advocate?
Please contact our patient relations team at 617-665-1398 or use our easy web form.
MyCHArt is a service mentioned.
For Primary Care, please call 617-665-1305 between 8:30 AM - 5 PM. Or, you can call one of our primary care centers directly.
How to pay a bill?
You can now pay your bill online. For questions about services covered, contact your insurance company; for billing questions, call our Customer Service Billing Department at 617-665-3200.
How to get health insurance help?
If you need health insurance, we can help. Just call the CHA Financial Assistance team at 617-665-1100.
Urgent care contact locations
If you have an urgent medical need (not an emergency): visit CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Apple Maps/Yelp integration: 2.4 out of 5 stars (based on aggregated platforms) (Small sample size of user reviews across various platforms)
Patients praise
- Some patients express personal appreciation for their specific primary care providers (PCPs) despite overall system frustration
Common complaints
- Significant difficulties reaching the center by phone, with long wait times or being hung up on
- Poor customer service experiences, including scheduling errors and staff attitude issues
- Frustration with appointment management, including being turned away for minor lateness despite long wait times for doctors
- Concerns regarding the perceived quality of medical care and staff responsiveness
"Its not right we are supposed to wait on doctors and they can't wait for us. Revere primary care you need to do better."
— Patient review on LocalityBiz"Lately they don't even answer the phone... Feels like a 3rd world country system."
— Patient review on LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mass. residents line up for food donations to fill SNAP gap - ABCD Action for Boston Community Development — Nov 4, 2025
- Cambridge Health Alliance Se Destaca No Atendimento A Brasileiros Em Massachusetts - Brazilian Times - — Jul 30, 2025
- Residentes de Massachusetts hacen fila para recibir donaciones de alimentos ante la reducción de SNAP — Nov 4, 2025
- Medicaid cuts loom, but CHA budget changes only modestly - Cambridge Day — Jun 30, 2026
- CHA’s High Reliability Organization Initiative Helps Propel Windsor Street Primary Care to Patient Experience Awards - Massachusetts Health Quality Partners — Apr 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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