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About

Fall River Family Medicine & Urgent Care is a private medical practice based in Rexburg, Idaho, offering family medicine and urgent care services. Key details: - Location: 21 Winn Dr, Rexburg, ID 83440 (near Rexburg, along the highway; serves travelers between St. Anthony and Rigby) - Services: Family medicine and urgent care (primary and urgent care) - Contact: 208-881-5222 - Staff/Scale: Small practice with around 4 employees - Website: fallrivermedical.com If you’re seeking a Rexburg-based clinic for routine family medicine or urgent care needs, Fall River Medical provides convenient, nearby care with quick access and a dedicated local presence.

Clinic Type

Family Medicine

Address

2000 Trappers Loop, Rexburg, ID 83440

Phone

208-881-5222

Email

fallrivermedicine@gmail.com

Opening Hours

Open 7 days a week from 8:00 AM to 8:00 PM

Services Offered

  • Family Medicine
  • Urgent Care
  • Obstetrics

Team

  • Dr. Luke Richards — Provider
  • Dr. Dustin — Provider
  • Dr. Shelby Nordmann — Provider

Insurance & Payment

Languages Spoken

  • Español (Se habla espanol)

FAQs

Walk-ins Welcome

If you need to see someone about a non-life threatening issue then you can come in anytime. If you're experiencing a life threatening situation, please go to the emergency room.

Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 out of 5 stars (420 reviews)
  • Yahoo/MapQuest/Yelp (Aggregate): 3.5 out of 5 stars (14 reviews)

Patients praise

  • Compassionate and skilled care for urgent matters such as lacerations and pediatric injuries
  • Helpful and attentive staff, particularly in handling nervous patients during procedures
  • Long-term patient satisfaction with overall medical care provided by doctors and physician assistants
  • Convenience and accessibility for walk-ins and urgent care needs

Common complaints

  • Billing and insurance transparency concerns, specifically related to unexpected office visit charges for minor procedures or testing
  • Negative experiences regarding patient intake for walk-ins versus scheduled appointments
  • Concerns about dismissiveness regarding specific medical conditions (e.g., acid reflux) or lack of specialized care for post-bariatric patients
  • Reported conflict over service dog policy enforcement

"Took my 3 kids in for Covid testing and I was not informed that by bringing them in I’d be charged an office visit for all 3 until checking out afterwards."

Birdeye user review

"We love Fall River Family Medicine, we have been going here for 8 years now and we love the staff and the doctors. No doctor and staff is perfect but I have been treated from cuts that need..."

Patient review on Yahoo/MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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