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About

Fall River Family Medicine & Urgent Care is a private medical practice based in Rexburg, Idaho, offering urgent care and family medicine. They operate four offices (all in Rexburg) and are positioned as a convenient stop near the highway for travel between St. Anthony and Rigby. Key details: - Services: Family medicine and urgent care - Location: Rexburg, Idaho (headquartered there), with multiple Rexburg addresses - Contact: 208-881-5222 - Population/Size: 4 employees; annual revenue about $35.9M - Online presence: fallrivermedical.com; active LinkedIn page - Focus: Primary and urgent care, wellness, and personal health If you’re looking specifically for Fall River Medical in Rexburg for family medicine or urgent care, this is the primary provider in that area.

Clinic Type

Primary Care

Address

2000 Trappers Loop, Rexburg, ID 83440

Phone

208-881-5222

Email

fallrivermedicine@gmail.com

Opening Hours

7 days a week from 8:00AM to 8:00PM

Services Offered

  • Family Medicine
  • Urgent Care
  • Obstetrics

Team

  • Dr. Luke Richards — Physician

Insurance & Payment

Languages Spoken

  • Se habla espanol

Current Offers

Accepting new patients

FAQs

What are the hours of operation?

We are open 7 days a week from 8:00AM to 8:00PM.

Is walk-ins welcome?

Yes, walk-ins are welcome.

What services are offered?

Family medicine, urgent care, obstetrics (OB/GYN).

Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 out of 5 stars (420 reviews)
  • Yahoo Local: 3.5 out of 5 stars (14 reviews)
  • Facebook: 86% recommend (60 reviews)

Patients praise

  • Highly regarded doctors, specifically Dr. Gillette and Dr. Dustin
  • Friendly and helpful medical staff
  • Convenience of walk-in options
  • Efficient care for minor injuries and routine visits

Common complaints

  • Long wait times
  • Concerns regarding billing and insurance transparency
  • Specific complaints about staff behavior (e.g., handling of service animals)
  • Dissatisfaction with care for specialized conditions or referrals

"I have been a patient there for many years. And always without fail received the best medical care from the entire staff. The doctors, physician's..."

Yahoo Local Reviewer

"Took my 3 kids in for Covid testing and I was not informed that by bringing them in I’d be charged an office visit for all 3 until checking out afterwards."

Birdeye Reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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