Chronic Disease Management Dallas, TX | Prime Internal Medicine ...
Chronic Disease Management • Richardson, TX
Clinic Type
Chronic Disease Management
Address
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Phone
9722395445
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- rater8: 4.8/5 (rater8) (multiple verified reviews)
- Yelp/MapQuest aggregate: 2.5/5 (approximate) (multiple aggregate reviews)
Patients praise
- patients frequently praise the physicians, particularly Dr. Shalini Katikaneni, for being thorough, attentive, and knowledgeable
- reports of professional and kind staff interaction
- many patients appreciate the time taken by providers to explain conditions and treatment plans
Common complaints
- reports of office administrative issues, including billing confusion and lack of follow-up communication
- isolated complaints regarding misdiagnosis
- expressions of frustration with patient-staff communication
"Dr. Shalini Katikaneni is an outstanding doctor. She takes time to listen to concerns and to explain. She is very attentive and super knowledgeable."
— Prime Internal Medicine Associates Testimonials page"I’m not angry, I’m just disappointed. Actually, you know what? No. I AM angry. This office disregarded me, disrespected me, and promised me VERY SIMPLE things with which they never followed through."
— Patient Review (WebMD/Yelp)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- About Trusted Care Clinic Richardson TX | Dr. Rofaida El Haj Mousa — Nov 7, 2025
- Dr. Rofaida El Haj Mousa | Primary Care Physician Richardson — Nov 7, 2025
- Dr. Ami R. Shah, MD - Family Medicine Doctor in Richardson, TX — May 14, 2026
- Dr. Ronald A. Lester, MD - Internal Medicine Physician in Plano, TX — May 14, 2026
- Dr. Kimberly N. Sims, MD - Internal Medicine Physician in Dallas, TX — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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