Methodist Richardson Family Medical Group
Family Medicine • Richardson, TX
About
Summary: - Methodist Richardson Medical Center is a nonprofit hospital in the United States with 237 employees (recent growth ~7% YoY) and annual revenue in the $0-$1M range. - It uses a variety of tech tools (Meditech, Trello, Jira, Microsoft Office, etc.) and operates under the broader Methodist Health System. - The organization appears connected to a domain sale of richardsonhealth.com and lists multiple executive roles (e.g., Medical Nursing Director, VP Finance, Director of Business Development). - Notable details: offices/domains and staffing are distributed mainly in the United States (roughly 234 of 237 employees), with small representation from India and the UAE. - Customer-facing info such as employer rating (3.4/5 from 72 reviews) indicates general employee sentiment around work-life, compensation, culture, and career growth. If you’re specifically seeking " Methodist Richardson Family Medical Group Richardson," this page indicates the broader Methodist Richardson Medical Center network and its associated domain, but does not provide explicit information about a distinct "Family Medical Group" practice in Richardson. You may want to search for "Methodist Richardson Medical Group" or verify the exact clinic name and location on the Methodist Health System site or contact their human resources or patient relations for precise group-level details.
Clinic Type
Family Medicine
Address
399 W. Campbell Road Suite 101 Richardson, TX 75080
Phone
2149470000
PatientRepDallas@mhd.com
Opening Hours
8:00am - 5:00pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (for Dr. Jessica Dean): 3.6/5 stars (17 reviews)
- Healthgrades (for Denise Russell, FNP): 5/5 stars (13 reviews)
- Yelp: 2.0/5 stars (14 reviews)
Patients praise
- Compassionate and thorough care from specific providers (e.g., Dr. Dean, Denise Russell, FNP)
- Good bedside manner and attentive listening
- Helpful and friendly support staff in specific instances
Common complaints
- Billing and collections issues
- Administrative and front desk staff communication failures
- Long wait times and feeling ignored
- High costs of services
"I love Dr. Dean! I always feels like [she has my] interest at heart and listens to me. Best staff and her assistant Linda is wonderful."
— Healthgrades review for Dr. Jessica Dean"Worse hospital ever for the 'I forgot you were here' people. Not just one time but for over five-six hours. I begged all that time 'Can I please have some water?'"
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Catalyst Physician Group Celebrates New Richardson Primary Care Clinic Opening — Apr 24, 2026
- Dr. Latrice Roberts, Family Practice Physician - Richardson Medical Center — Aug 18, 2025
- Dr. Shubha Bhat, MD - Family Medicine Physician in Richardson, TX | Healthgrades — Apr 16, 2026
- Methodist Richardson opens new ambulatory surgical center | Community Impact — Jan 7, 2026
- Leading with Heart: Amy Taylor on Volunteer Services at Methodist Richardson and Community Engagement in Richardson, TX • Richardson Life Magazine — Dec 9, 2025
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Richardson
Summary: Texas Health Physicians Group (THPG) is a nonprofit medical group affiliated with Texas Health Resources, offering primary care and specialty services across North Texas. Headquartered in Arlington, THPG operates 220+ clinics with over 800 providers and a large support staff. It emphasizes patient safety, better outcomes, and care efficiency through integrated services, management support, group purchasing, and pay-for-performance programs. THPG has a presence in North Texas with multiple locations, including offices in Arlington, Dallas, and Denton, and supports a network of services such as sleep, infusion, and diagnostic imaging. For a Richardson-specific primary care option, THPG’s North Texas footprint and extensive clinic network suggest potential nearby primary care providers within the THPG system, though Richardson location details are not explicitly listed in the provided highlights. Key points: - Nonprofit physician group under Texas Health Resources - 220+ clinics, 800+ providers, 2,000+ support staff - Focus on primary care, specialty services, and integrated care - Headquarters: Arlington, TX; operates across North Texas (including Dallas/Denton areas) - Services: primary/specialty care, sleep, infusion, diagnostic imaging - Contact/locations: multiple North Texas offices (Arlington HQ; Dallas; Denton)
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