CareNow Urgent Care - Richardson
Urgent Care • Richardson, TX
About
CareNow Urgent Care in Richardson - Overview: Part of HCA Healthcare, CareNow operates urgent care centers offering walk-in medical care for minor illnesses and injuries, with a focus on reducing wait times and providing quick access to care. - Services: Primary and urgent care for the whole family, flu treatments, sports physicals, on-site x-ray capabilities, and occupational medicine. Online check-in available to wait from home. - Network details: CareNow has over 200 urgent care clinics nationwide, with locations commonly open seven days a week and extended hours. - Richardson relevance: The Richardson-area facility is part of the broader CareNow network, offering convenient urgent care services in or near Richardson, Texas. If you need directions, hours, or to book online for a Richardson location, I can pull the latest details.
Clinic Type
Urgent Care
Address
377 W Campbell Rd, Suite 100, Richardson, TX 75080
Phone
(469) 232-2945
uccmedicalrecords@hcahealthcare.com
Opening Hours
See full hours
Emergency Care
Emergency care available for minor emergencies; on-site X-rays and stitches for minor lacerations
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are available at this urgent care?
Immediate care for minor conditions, immunizations, physicals, occupational medicine, X-rays on-site, stitches for minor lacerations, and other urgent care services.
What ages do you treat?
Treatments for children older than 3 months of age.
Do you accept insurance?
We accept most major healthcare insurance plans.
What are the contact details for this location?
Phone: (469) 232-2945. See full hours at the location page.
Do you offer walk-ins or appointment scheduling?
Walk-ins welcome.
Do you perform DOT exams?
Yes, we offer convenient DOT exams.
Do you coordinate care with Medical City Healthcare or other providers?
Yes, CareNow Urgent Care can help coordinate care with nearby affiliated partner Medical City Healthcare or other providers.
What specific conditions or injuries are treated here?
Minor emergencies such as physical injuries, illnesses, cuts, muscle strains, and other common urgent-care conditions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UrgentCareMap: 4.4 out of 5 stars (based on 1243 reviews) (1243)
- Solv Health: Mixed reviews available (17 (on Solv Health))
- Better Business Bureau (BBB): 1.03 out of 5 stars (brand-wide) (Numerous complaints cited brand-wide)
Patients praise
- Convenience of walk-in services and online check-in
- Cleanliness of the facility
- Availability of on-site services like X-rays and basic medical tests
- Some reports of friendly and professional staff interactions
Common complaints
- Long wait times, even with online check-in
- Unprofessional or rude staff behavior
- Concerns regarding communication and lack of empathy
- Inconsistent experiences with clinic procedures and rules
- High costs for services
"The care I've received 2x at CareNow was great, they even do X-Rays, but both times the wait was well over an hour, even though I did online check."
— Yelp review via MapQuest"Longest wait times ever! No consideration for the patients even with the online check in feature!"
— BBB customer review"I have visited CareNow three times in the last 18-months or so and they have earned 5 stars with each visit. The location is consistently clean and inviting..."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Locations | Medical City Healthcare — Feb 4, 2026
- Urgent Care in Richardson, TX — Walk-in Clinics & Hours — Apr 27, 2026
- Labcorp - Richardson, TX - BlueHive — Mar 29, 2026
- Urgent Care Richardson, TX | Baylor Scott & White Partner - NextCare — Jul 11, 2026
- Medical City Healthcare buys two CommunityMed urgent care centers in Prosper | Community Impact — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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