Columbia Basin Hearing Center
Audiology • Richland, WA
About
Columbia Basin Hearing Center is a small private audiology business (not an accounting firm) headquartered in Prosser, Washington, with additional offices in Kennewick, WA. Key details: - Services: Hearing loss services and related resources; operates as a hearing center. - Locations: 3 offices in the Tri-Cities area (Prosser and Kennewick, WA). - 705 7th St, Prosser, WA 99350 - 4015 W Clearwater Ave, Kennewick, WA 99336 (two listings) - Contact: Phone (509) 736-4005 - Ownership: Au.D Shannon Marie, Owner and Doctor of Audiology - Organization size: 2 employees (as per data), private company - Financials: Annual revenue around $7.6 million - Online presence: Website columbiabasinhearing.com; monthly site visits ~2,680 - Focus: Hearing healthcare; resources and services for educators may be part of their scope If you’re specifically looking for Richland office information, there isn’t a distinct Richland address listed; the offices are in Prosser and Kennewick, WA.
Clinic Type
Audiology
Address
705 7th St, Prosser, Washington 99350-1457, US
Phone
5097364005
contactus@columbiabasinhearing.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.8 stars (108 reviews)
- Healthy Hearing: 4 stars (4 reviews)
- Facebook: 96% recommend (47 reviews)
Patients praise
- professional and knowledgeable staff
- helpful in explaining procedures and technology
- comfortable transition for patients
- polite service for repairs and testing
Common complaints
- reports of poor scheduling and communication
- allegations regarding insurance coverage misinformation
- instances of perceived wasted time for out-of-town patients
"The team of professionals at Columbia Basin Hearing Center (CBHC) have helped me with my hearing disability for many years now... My life is truly better due to the advise and support that I have received from the people at CBHC."
— Birdeye user review"I drove 2 hours from out of town, and this office visit was a COMPLETE waste of my time... At the appointment I was given absolutely no information, no pricing, NOTHING!"
— Healthy Hearing user review by Justin D.Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Columbia Basin Hearing Center | Tri-Cities Area Journal of Business — Nov 13, 2025
- Long-planned Pasco clinic to open; Richland gets new urgent care | Tri-Cities Area Journal of Business — Nov 13, 2025
- Tri-Cities region gets new doctors and medical services | Tri-City Herald — Feb 8, 2026
- CBHA West Pasco Clinic | Tri-Cities Area Journal of Business — Dec 12, 2025
- Newhouse Secures $48.2M for Tri-Cities Veterans Clinic | Columbia Basin | yoursourceone.com — Aug 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
More audiology clinics in Richland
Kadlec Clinic in Richland, WA (Providence affiliation) offers Audiology services among 20+ specialties across 26 clinic sites. Kadlec is a not-for-profit, Providence St. Joseph Health affiliated health system headquartered in Richland, with 4 U.S. offices and a regional medical center. Key details include: - Audiology services available under Kadlec Clinic - part of Kadlec (Richland) within Providence St. Joseph Health network - Multiple clinic locations and 20+ specialties served by Kadlec Clinic If you’re specifically seeking Audiology services at Kadlec Clinic, you’ll find their audiology offerings within the Kadlec Clinic structure in Richland, WA, backed by the Providence health system.
Sound Audiology & Hearing Aids in Richland, WA offers comprehensive hearing care with local convenience. Key reasons to choose them: - Local presence with four offices in Washington, including HQ in Richland, plus a dedicated Richland clinic. - Full-service hearing care: comprehensive hearing assessments, hearing tests, advanced hearing aid technology, repairs, and tinnitus therapy. - Customer-focused approach: emphasis on providing complete information to help patients make informed decisions and improve quality of life. - Additional convenience: curbside service and access to “sound hearing cloud” support. Relevant details: - Industry: Hospitals and Health Care; privately held. - Address: 1305 Fowler St, Richland, WA 99352 (HQ). - Services: evaluations, hearing aids, repairs, tinnitus therapy. - Contact: multiple local phone numbers and an email for appointments.
Comparing your options?
See other audiology clinics in Richland, or search the full directory by insurance, ratings, and more.

