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About

The Richmond Medical Center in Richmond, CA, operated by Kaiser Permanente Northern California, provides emergency and urgent care as part of its patient care services. It is a healthcare facility headquartered in Richmond, offering general medical care through Kaiser Permanente’s network. Contact options and facility details (phone numbers and homepage) are available through Kaiser Permanente’s Richmond Medical Center page.

Clinic Type

Addiction Medicine

Address

901 Nevin Ave, MOB 2, 3rd floor, Richmond, CA 94801

Phone

510-307-1591

Email

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Opening Hours

Monday through Friday, 8:30 a.m. to 5:30 p.m. Weekend hours: Saturday and Sunday, Closed

Emergency Care

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Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org: 4.15/5
  • Bay Area Consumers' Checkbook: Not specified (percent of "very good"/"excellent" ratings) (12 ratings (for Urgent Care, not specific to Addiction Medicine))

Patients praise

  • Some individual providers are noted as helpful, insightful, and kind by patients
  • Kaiser Permanente Richmond facility as a whole receives some positive consumer feedback for general care
  • General facility rating of 4.15/5 on certain recovery-focused platforms

Common complaints

  • Concerns regarding understaffing in substance use disorder (SUD) care leading to missed assessments and treatment planning
  • Reports of internal scheduling policies limiting access to outpatient behavioral health appointments
  • Specific patient complaints about individual providers regarding lack of empathy, perceived self-interest, or improper clinical assessments

"Due to Kaiser’s understaffing of its SUD care since October 21, 2024, many of these re-assessments are not being scheduled or taking place at all."

— National Union of Healthcare Workers (NUHW) Complaint to the Department of Managed Health Care (DMHC)

"Dr. Leavitt was helpful, insightful, smart and empathic. He helped me understand myself with kindness and a lack of judgment during a difficult time."

— Vitals.com patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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