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About

Baptist Health Richmond, Inc. is a Kentucky-based hospital in Richmond that serves Madison, Estill, Garrard, Jackson, and Lee counties, with over 125 years of local healthcare history. It operates as part of Baptist Health and focuses on general hospital services including heart care, cancer care, behavioral health, and broader healthcare services. The facility employs about 39 people and maintains ties to the Baptist Health network, Kentucky & Indiana. Key contacts: 859-623-3131. Website: baptisthealth.com/locations/baptist-health-richmond. Relevance to Baptist Health Cancer Centers in Kentucky and Southern Indiana: - The Richmond location is within the Baptist Health network’s Kentucky footprint and participates in regional cancer care offerings under the Baptist Health umbrella. - Specific cancer care services are listed as a category of the hospital, indicating availability of oncology resources or referrals within the network. - Notable for long-standing community presence and integration with nearby Baptist Health facilities for comprehensive cancer treatment in the region.

Clinic Type

Cancer Care

Address

Richmond, Kentucky, US

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp/MapQuest: 2.0 out of 5 stars (based on 27-29 reviews for the main hospital facility) (27-29 reviews)
  • Baptist Health Floyd Cancer Center (official site): 4.95 out of 5 stars (185 ratings) (185 ratings)

Patients praise

  • Compassionate, patient-centered care described by individual patients
  • Recognition through awards for patient experience (Press Ganey)
  • Renovated, modern facility with calming aesthetics
  • Appreciation for local access to cancer care close to home

Common complaints

  • General hospital dissatisfaction (not specific to the Cancer Center)
  • Reports of poor communication or perceived lack of care in emergency settings
  • Specific negative news stories involving the wider Baptist Health Richmond hospital facility

"Following the quality of care he received and the relationships he built that have outlasted his need for medical treatment, Jeremy found a connection with Baptist Health’s Christ-centered mission."

— Jeremy Ballard (Patient Testimonial)

"This is a very caring facility. they've always been polite and helpful. The facility itself is pleasant, with lots of windows letting in light."

— Yelp review for Baptist Health Floyd Cancer Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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