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About

Summary: - Upstate Cardiology is a private Hospitals and Health Care company specializing in heart and vascular care. It operates three offices in the United States (Valatie, NY; Greenville, SC; and Greenville, SC) as part of Bon Secours’ heart and vascular services for Virginia and South Carolina communities. - Core focus: heart and vascular care, with additional services in primary care, family medicine, orthopedics, and cancer care within the Bon Secours network. - Size and finances: about 15 employees with annual revenue around $7.68 million. - Contact and contact centers: main locations in Valatie, NY, and Greenville, SC. If you’re seeking Cardiology services under Bon Secours in the Richmond area (Richmond Community Hospital, Richmond), note that Upstate Cardiology’s listed offices are in Valatie, NY, and Greenville, SC, not Richmond, VA. For Richmond-specific cardiology options within Bon Secours, you may want to search for Bon Secours cardiology services specifically in Richmond, VA.

Clinic Type

Cardiology

Address

1510 N 28th Street, Suite 210, Richmond, VA 23223

Phone

804-545-2306

Email

emailCompliance@BSMHealth.org

Opening Hours

8:00 am - 5:00 pm

Services Offered

  • Cardiology
  • Heart Care
  • Cardiology consultations
  • Echocardiogram
  • Cardiac catheterization
  • Cardiac MRI
  • Minimally invasive transcatheter aortic valve replacement
  • Interventional cardiology
  • Heart disease treatment
  • Electrophysiology
  • Rehabilitation
  • Outpatient follow-up
  • Patient education

Technology & Equipment

  • modern technology and techniques for heart care
  • rehabilitation
  • outpatient follow-up
  • education

Team

  • Bon Secours Cardiology Team, Cardiologists; Electrophysiologists — Cardiology and Electrophysiology clinicians

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Hospital level): 63% of patients recommend the hospital (Healthgrades) (N/A)
  • ComplaintsBoard (Hospital level): 2.3/5 (0 reviews and 3 complaints)
  • Bon Secours website (Cardiology provider level): 4.9/5 (ranges from 72 to 336 ratings depending on provider)

Patients praise

  • many individual cardiologists associated with the practice hold high patient ratings (e.g., 4.9/5)
  • some patients express satisfaction with the clinical care received from specific heart specialists

Common complaints

  • reports of rude, disregarding, and unaccommodating staff
  • concerns regarding billing and refund processes
  • complaints about wait times in the emergency room
  • individual patient dissatisfaction with specific physician care

"Multiple mistakes made during my care which caused long periods of misery. He does not listen to the patient."

— Vitals review for a cardiologist at the facility

"All of the staff members were very rude, disregarding, and unaccomodating. I was fully strip searched upon arrival, was not given proper medications, and did not receive any form of acceptable quality treatment."

— Hospital review from uscompanies.net

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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