Home - Virginia Commonwealth University
Dental • Richmond, VA
Clinic Type
Dental
Address
1000 East Broad Street, 23219 6th Floor Suite 200, Richmond, Virginia 23298, us
Phone
(804)828-0100
dentistryhr@vcu.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (VCU Health brand page): 3.3 out of 5 stars (64 reviews)
- Birdeye (Adult Outpatient Pavilion): 3.4 out of 5 stars (78 reviews)
- Birdeye (Short Pump Pavilion): 3.8 out of 5 stars (139 reviews)
- Birdeye (VCU Med Center Short Pump): 3.6 out of 5 stars (83 reviews)
Patients praise
- High regard for the medical expertise of doctors, specialists, and nursing staff, particularly in critical or specialized care areas
- Strong reputation as a leading regional healthcare provider and trauma center, with a high percentage of patients willing to recommend the facility
- Specific commendations for compassionate, knowledgeable, and efficient care provided by individual practitioners in various departments
- General appreciation for well-maintained facilities and accessible parking at some pavilion locations
Common complaints
- Persistent, complex, and frustrating billing department issues, including duplicate claims, incorrect insurance billing, and difficulty reaching representatives
- Significant administrative, communication, and scheduling challenges, such as unreturned messages via MyChart, long wait times, and disorganized follow-up care
- Concerns regarding perceived lack of professionalism or care in some clinic settings, particularly in dentistry and outpatient services
- Mixed experiences with facility management, such as limited elevator access or crowded/noisy environments
"VCU Health is great at saving a life hanging in the balance. Otherwise, you can rank them in with any other community healthcare system. Their follow-up is subpar and their billing, across the board- is fraudulent."
— LocalityBiz review"I've had good experience with VCU Health over the past 5 years but Jessica was something very special. Punctual, good listener, caring, extremely knowledgable, laid out the options clearly..."
— Birdeye review (Short Pump)"Doctors and nurses are great, Billing is a total mess. My chart is useless, unless they want money then it works."
— LocalityBiz review (Stony Point)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- About - Virginia Commonwealth University — Mar 11, 2026
- Housing and dining - Virginia Commonwealth University — Nov 25, 2025
- Home - VCU Office of Alumni Relations — Jun 12, 2026
- What’s new at VCU for 2025-26 - VCU News - Virginia Commonwealth University — Sep 1, 2025
- VCU awarded $2.3 million grant to provide Pell-eligible students with financial aid, career support - VCU News - Virginia Commonwealth University — Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More dental clinics in Richmond
Richmond Family Dentistry in Richmond, IN offers general, cosmetic, and restorative dental care focused on personalized, wellness-oriented treatment. The practice is part of Richmond Family Dental, with a presence in multiple U.S. locations (including 1429 Chester Blvd Ste A, Richmond, IN 47374, and a San Francisco, CA office). They emphasize individualized care and overall wellness, and operate as a private, independent practice. Contact: (765) 966-3736. Website: richmondfamilydental.com.
RVA Dental Care is a small medical dental practice based in Richmond, Virginia, with 2 offices in the United States. The practice has 4 employees and specializes in cosmetic dental services within the broader health care/medical field. Key contact details: phone +1 804 282 3838 and email info@rvadentalcare.com. The offices are located at 5204 Patterson Ave, Richmond, VA 23226, and another Richmond location. If you’re looking to schedule a visit, you can contact them by phone or email or visit their website for potential appointment options.
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