Means Adult Primary Care Clinic
Direct Primary Care • Richmond, KY • 3 locations in Richmond area (Richmond, Mt. Sterling, Winchester) locations
About
Means Adult Primary Care Clinic in Richmond, KY offers internal medicine, preventative healthcare, nephrology, and mental health services across three locations. The clinic provides on-site testing, accepts walk-ins, and welcomes new patients with short wait times.
Clinic Type
Direct Primary Care
Address
Richmond, KY (Multiple locations: Richmond, Mt. Sterling, Winchester)
Phone
(859) 222-0587
inappropriatecontent@hibu.com
Opening Hours
Mon-Fri 9am-5pm; Sat-Sun closed
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
Accepting New Patients
FAQs
What are your hours of operation?
On-site testing available; closed daily 12:30 pm to 1:15 pm; open at other times as listed.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.3 out of 5 stars (22 reviews (for Winchester location))
- WebMD: 3 out of 5 stars (based on 3 reviews) (3 reviews (for Mt. Sterling location))
Patients praise
- professional and compassionate medical care
- convenient access, including availability for walk-ins and ease of scheduling appointments
- knowledgeable and thorough medical staff
- friendly and helpful front desk staff in some experiences
Common complaints
- reports of unprofessional and rude behavior from administrative staff
- complaints regarding prescription management and communication failures
"Absolutely love my doc office. Very thankful that I found them. Staff great my primary doc is great as well as my psychiatrist."
— Birdeye (Review)"I have always recommended this place highly until today and I had to see a PA and said she’d have the doctor to fax my prescription to the pharmacy and I never got my prescription faxed... I called and talked to the frond desk and was treated very rude it’s very unprofessional"
— WebMD (Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New Vista Breaks Ground on New Richmond Clinic, Expanding Mental Health Services in Madison County - New Vista — Oct 8, 2025
- Primary Care Centers of Eastern Kentucky hosts Adult Wellness Day — Jul 22, 2025
- 🏥 Multiple Healthcare Jobs in Richmond, KY – Up to $113K+ - NewsBreak — Jul 6, 2026
- 🏥 Multiple Healthcare Jobs in Richmond, KY – Up to $113K+ - NewsBreak — Jun 29, 2026
- KNE Health Beat: Pennyroyal Center’s care takes teamwork — May 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
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