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About

Means Adult Primary Care Clinic in Richmond, KY offers internal medicine, preventative healthcare, nephrology, and mental health services across three locations. The clinic provides on-site testing, accepts walk-ins, and welcomes new patients with short wait times.

Clinic Type

Direct Primary Care

Address

Richmond, KY (Multiple locations: Richmond, Mt. Sterling, Winchester)

Phone

(859) 222-0587

Email

inappropriatecontent@hibu.com

Opening Hours

Mon-Fri 9am-5pm; Sat-Sun closed

Services Offered

  • Internal medicine
  • Preventative healthcare
  • Nephrology
  • Mental health services
  • On-site testing
  • Walk-ins welcome
  • Chronic disease management
  • Routine primary care
  • Immunizations
  • Health screenings
  • Lifestyle counseling

Insurance & Payment

—

Languages Spoken

—

Current Offers

Accepting New Patients

FAQs

What are your hours of operation?

On-site testing available; closed daily 12:30 pm to 1:15 pm; open at other times as listed.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.3 out of 5 stars (22 reviews (for Winchester location))
  • WebMD: 3 out of 5 stars (based on 3 reviews) (3 reviews (for Mt. Sterling location))

Patients praise

  • professional and compassionate medical care
  • convenient access, including availability for walk-ins and ease of scheduling appointments
  • knowledgeable and thorough medical staff
  • friendly and helpful front desk staff in some experiences

Common complaints

  • reports of unprofessional and rude behavior from administrative staff
  • complaints regarding prescription management and communication failures

"Absolutely love my doc office. Very thankful that I found them. Staff great my primary doc is great as well as my psychiatrist."

— Birdeye (Review)

"I have always recommended this place highly until today and I had to see a PA and said she’d have the doctor to fax my prescription to the pharmacy and I never got my prescription faxed... I called and talked to the frond desk and was treated very rude it’s very unprofessional"

— WebMD (Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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