Division of Infectious Diseases
Infectious Disease • Richmond, VA
Clinic Type
Infectious Disease
Address
—
Phone
(804)828-0100
homepage@vcu.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Antonio Gonzalez): 3.6/5 (9 ratings)
- Healthgrades (Dr. William Koch): 5.0/5 (3 ratings)
- Healthgrades (Dr. Suzanne Lavoie): 5.0/5 (3 ratings (16 total))
- WebMD (Dr. Robert Peskind): 5.0/5 (3 ratings)
- RateMDs: Varies by provider (range: 1.7 to 5.0) (Multiple providers reviewed)
Patients praise
- thorough and caring approach to patient care
- knowledgeable and clear explanation of conditions and treatment plans
- good bedside manners and ability to listen to patient concerns
- professionalism and compassion of medical teams
- dedication to resolving complex health issues
Common complaints
- perceived lack of knowledge regarding specific conditions like Lyme disease
- complaints about bedside manner or perceived rudeness
- concerns regarding follow-up and monitoring of abnormal lab results
- instances of feeling rushed or dismissed during consultations
"Dr Koch always takes time to engage my son directly... He never makes you feel rushed & explains his thought process for any medication changes."
— Healthgrades review for Dr. William Koch"Dr. Ravishankar is not knowledgeable about Lyme Disease. Do NOT see her for this reason."
— RateMDs review for Dr. Ravishankar"The level of professionalism, compassion and integrity each displayed is unparalleled. When they didn't have a clear-cut answer, they didn't create one and that I can truly appreciate ethically."
— Patient testimonial for VCU Health infectious disease medical teamSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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