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About

CHI Saint Joseph Health (CommonSpirit) is a nonprofit health system based in Lexington, Kentucky, with a broad footprint in the state. Key points: - Overview: One of Kentucky’s largest health systems, serving 35 counties with 100 locations across hospitals, clinics, primary and specialty care, home health, and ambulatory centers. Mission-driven, faith-based, and nonprofit. - Structure: Part of CommonSpirit Health. Saint Joseph Health operates under CHI Saint Joseph Health with multiple hospitals and care sites in Kentucky. - Locations: HQ at 1 Saint Joseph Drive, Lexington, KY 40504, plus additional sites in Lexington and other Kentucky communities; 3 offices listed in the U.S. (all in Lexington area). - Hospitals and services: Includes Flaget Memorial Hospital, Saint Joseph Berea, Saint Joseph East, Saint Joseph Hospital, Saint Joseph Jessamine, Saint Joseph London, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East, offering a wide range of inpatient, outpatient, and specialty services. - Key facts: Founded in 2019; nonprofit, private ownership; industry is Hospitals and Health Care; active status. - Contact: Main phone listed as 1-859-313-1000; email chisaintjosephhealth@gmail.com; LinkedIn presence at linkedin.com/company/chi-saint-joseph-health.

Clinic Type

Internal Medicine

Address

1054 Center Drive, Suite 2, Richmond, KY 40475

Phone

859-625-5242

Email

MediaInquiries@CommonSpirit.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes. Virtual visits are available to new and existing patients using Zoom.

Services Offered

  • Primary Care
  • Family Medicine
  • Preventive Care
  • Chronic Condition Management
  • Wellness Support
  • Sports Physicals
  • Vaccinations
  • Screenings
  • Diabetes management
  • Hypertension management
  • Asthma management

Technology & Equipment

  • HIPAA-compliant virtual visits (Zoom)
  • Portal access for lab results and messages

Insurance & Payment

  • Most major insurance plans

All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these before you leave our office.

At time of service payment, Patient portal bill pay, Request your medical records, My OneCare patient portal, CommonSpirit Patient Portal, billing inquiries: 1-877-941-7127

Languages Spoken

  • English

Pricing

  • Copays/deductibles due at visit
  • Insurance accepted: most major plans

Current Offers

Initial visit information

FAQs

What is primary care at CHI Saint Joseph Medical Group - Primary Care - Richmond, KY?

Primary care serves as the cornerstone of good health, focusing on prevention, early detection, and management of overall well-being.

What do I need for a virtual visit?

An internet-enabled device (smartphone, tablet or computer) with a camera and speaker. If using cellular data, check with your carrier for potential charges. Depending on your visit, a thermometer, blood pressure monitor or flashlight may be helpful. We recommend choosing a private space with a strong internet connection.

How much does a virtual visit cost; will I have a copay?

Copays depend on your insurance. If you have a copay for in-person visits, it will also apply to virtual visits. You may receive a mailed request for payment.

How can I access my medical records?

Contact your provider’s office to request a medical release form. A signed, completed release form is required, and a fee may apply.

What insurance do you accept?

We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these before you leave our office.

Are virtual visits recorded?

No, virtual visits are never recorded. They are encrypted and HIPAA-compliant for your privacy.

Can I make a virtual appointment?

Yes. Virtual visits are available to new and existing patients using Zoom, a secure and HIPAA-compliant platform. New patients should call(859) 313-2255 to schedule an initial in-person visit.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (based on 10 reviews) (10 reviews)
  • Medical News Today / Healthgrades: 4.4 out of 5 stars (based on 13 reviews) (13 reviews for Elizabeth Coblentz, NP)

Patients praise

  • Professional, kind, and warm care from providers
  • Short wait times reported by some patients
  • Providers who listen well and offer viable options

Common complaints

  • Frustration with administrative or intake procedures (specifically regarding controlled substances)

"During that time, her personable, kind, and warm nature has helped me immensely. She has short wait time and engages with a professional yet joyful sense of humor which keeps you at ease."

— Patient review of Elizabeth Coblentz, NP

"Well a receptionist called me and declined me as a patient because they couldn't prescribe controlled substances. Basically accusing me of searching for drugs."

— Patient review from Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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