Cancer Services | Oncology and Hematology - Sutter Health
Oncology • Richmond, CA • 20+ cancer centers locations
Clinic Type
Oncology
Address
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Phone
888-834-1788
S3ContactCenterCBO@sutterhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
—
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Urgent Care Map (Knickerbocker location): 4.4/5 stars (334 reviews)
- Urgent Care Map (Financial District location): 4.3/5 stars (26 reviews)
Patients praise
- access to specialized oncology and hematology care with experienced physicians
- accreditation from professional organizations like the Commission on Cancer and Quality Oncology Practice Initiative
- availability of advanced treatment technology and research/clinical trials across the wider Sutter Health network
Common complaints
- difficulties with scheduling and long wait times for appointments
- complaints regarding complex or unexpected billing and insurance authorization processes
- concerns about administrative disorganization and communication lapses, such as lost information or unread clinical notes
- isolated reports of negative experiences with patient advocacy and access to care teams
"My issue is with their billing and scheduling. I had a CT scan that their staff did not verify my health insurance... Sutter refused to submit this and now we are out thousands of dollars."
— Better Business Bureau Review"Appointments take forever. Info gets lost. No one seems to read the notes that doctors put in the system. Referrals fall into a black hole."
— Reddit discussion on Bay Area cancer care providersSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Bringing Precision to Cancer Care | Vitals — Apr 24, 2026
- Sutter Health Recognized for Excellent Cancer Care | Vitals — Nov 4, 2025
- Dr. Bao D. Dao | Oncologist in Dublin, CA | Sutter Health — Jun 15, 2026
- Cardiac and Cancer Care Expands in Castro Valley | Vitals — Apr 9, 2026
- Dr. Ann M. Wexler | Oncologist in Vacaville, CA | Sutter Health — Apr 7, 2026
Information sourced from the clinic's website as of July 10, 2026.
More oncology clinics in Richmond
Summary: - The Richmond Medical Center (Kaiser Permanente, Northern California) is a Richmond, CA-based healthcare facility offering emergency and urgent care, along with general patient care. It is part of Kaiser Permanente’s Northern California network. - For oncology-specific information, there is no details provided in the excerpt. The page primarily notes emergency/urgent care and general patient services. If you’re seeking oncology services at Kaiser Permanente Richmond specifically, you may want to: - Contact the center directly or use Kaiser Permanente’s regional facility directory for Richmond, CA to confirm availability of oncology/cancer care, specialists, and treatment services. - Visit the official Richmond Medical Center page: healthy.kaiserpermanente.org/northern-california/facilities/richmond-medical-center-100336 - Consider broader Kaiser Permanente oncology options within Northern California if localized oncology services aren’t listed.
Contra Costa Oncology is a private hospital/health care provider specializing in blood disorders and cancer care, headquartered in Walnut Creek, CA. They operate 6 offices nationwide (all in the United States), with key locations including 500 Lennon Ln, Walnut Creek (HQ), 1210 Rossmoor Pkwy, Walnut Creek, and 1320 El Capitan Dr, Danville. The company offers comprehensive, cutting-edge cancer treatment programs and has about 8 employees, with annual revenue around $5.9M. Primary contact numbers include 925-939-9610 and 925-939-9630. If you’re seeking services specifically in Richmond, CA (nearby to Contra Costa County), you may need to contact their Walnut Creek offices to inquire about Richmond-area locations or referrals.
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