Concentra
Surgery • Richmond, CA
About
Concentra's Richmond urgent care center in Richmond, CA offers occupational health, urgent care, physical therapy, and medical specialist care including orthopedics and physiatry. The center treats injuries and illnesses ranging from sprains and broken bones to coughs and colds, with board-certified doctors, certified physical therapists, and other clinical staff.
Clinic Type
Surgery
Address
2970 Hilltop Mall Road Suite 203 Richmond, CA 94806
Phone
510.222.8000
privacyoffice@concentra.com
Opening Hours
8 a.m. - 5 p.m.
Telehealth
Telemedicine available (Concentra Telemed)
Services Offered
Team
Insurance & Payment
—
Cash, Credit/Debit Card, Cashless (where permitted by law)
Languages Spoken
—
FAQs
What should I bring to my visit?
Photo ID, proof of insurance, medical history information, and a list of current prescriptions.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated platforms (e.g., Birdeye, Google): 3.4 stars
Patients praise
- Some staff members are noted for being courteous and professional
- Facility is described as bright and having a modern design
Common complaints
- Excessively long wait times for appointments and walk-ins
- Perceived lack of organization or order in patient processing
- Concerns regarding professional conduct of some staff or providers
- Negative experiences with communication and front-desk attentiveness
"Long waiting time and totally harassment to the patients . Very bad service"
— Birdeye review (Rupinder K.)"They are so slow here. They have no order to seeing people. Wanting over four hours and they are seeing people who came in after us. This place sucks."
— Unilocal reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Concentra Urgent Care, Long Beach - Urgent Care in Long Beach, CA 90802 | Solv — Jun 24, 2026
- Concentra Expands to Corona, California — Dec 8, 2025
- Concentra Acquires Reliant Immediate Care from MBI Industrial Medicine — Jan 19, 2026
- 10 Largest urgent care centers in the United States in 2026 | ScrapeHero — Jun 2, 2026
- Phil Chew — May 28, 2026
Information sourced from the clinic's website as of July 10, 2026.
More surgery clinics in Richmond
Surgery at Richmond Medical Center - Kaiser Permanente Richmond - Richmond Medical Center is a Kaiser Permanente facility in Richmond, CA offering emergency, urgent, and general patient care. - For surgery-related information (types of procedures, surgical specialties, orthopedic/vascular/general surgery availability, pre/post-op care), contact the center directly or check Kaiser Permanente Northern California facilities pages for detailed service listings. - Key contacts: multiple listed phone numbers and the general Kaiser Permanente Northern California facility page for Richmond Medical Center.
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