Jackson General Hospital - WVU Medicine
Primary Care • Ripley, WV
About
WVU Medicine Jackson General Hospital is a nonprofit, rural healthcare facility in Ripley, West Virginia. It provides 24/7 emergency care, urgent care (via Morad-Hughes Health Center), and a broad range of inpatient and outpatient services with a multi-specialty medical staff (internal medicine, family practice, surgery, orthopedics, urology, ENT, gynecology, and more). The hospital operates as part of WVU Medicine, has about 62 employees, and annual revenue around $10 million. Services include primary care, virtual care, pharmacy, records and planning, patient resources, financial assistance, language services, and patient portal access. Contact: main Ripley locations and phone numbers listed (304-372-2749/2731). Addressed location: Ripley, WV, with street address at 122 Pinnell St and a PO Box in Ripley, WV 25271.
Clinic Type
Primary Care
Address
Jackson General Hospital, 124 Kanan St, Ripley, WV 25271?
Phone
3043722731
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Opening Hours
OPEN 24 Hours
Telehealth
Yes
Emergency Care
Emergency care available
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at WVU Medicine Jackson General Hospital?
A wide array of services including primary care, emergency care, surgery, urology, cardiology, neurology, physical therapy, pain management, women’s health, orthopedics, podiatry, walk-in services, and upcoming cancer treatment.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Facebook: 79% patient experience rating (237 reviews on Facebook)
- U.S. News & World Report: 91% willingness to recommend
- Hospital Data / HCAHPS Survey Data: 78% of patients rate the hospital highly (top scores)
Patients praise
- high level of patient satisfaction regarding overall care and discharge experience
- strong willingness of patients to recommend the hospital to others
- frequent praise for staff professionalism, friendliness, and respectful treatment
- generally high communication scores for nurses and doctors compared to state averages
Common complaints
- concerns regarding consistent explanation of new medications and their potential side effects
- variability in patient perception of staff responsiveness and communication during care transition
"I've been there several times already for various tests and services and I'm highly impressed with the friendliness and professionalism of everyone I've met."
— Yelp Review (July 2026)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jackson General Hospital - WVU Medicine — Nov 20, 2025
- About | Jackson General Hospital - WVU Medicine — Feb 26, 2026
- Patients & Visitors | Jackson General Hospital - WVU Medicine — Feb 26, 2026
- Capito tours WVU Medicine Jackson General Hospital to discuss expansion plans — Jan 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Ripley
Coplin Health Systems is a nonprofit Federally Qualified Health Center (FQHC) providing primary, acute/urgent, behavioral health, pediatrics, SUDs, dental, and preventive care in West Virginia and Ohio. They offer services to all ages regardless of insurance or ability to pay, via sliding scale pricing. Headquartered in Elizabeth, WV, Coplin operates 13 offices nationwide, including locations in Ripley (e.g., 512A S Church St and 562 Charleston Dr, and related Ripley services). They also provide community wellness centers through partnerships with local schools. If you’re seeking primary, preventive, or walk-in/acute care in Ripley, Coplin Health Systems is the local option.
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