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About

Black River Health (Black River Memorial Hospital) is a nonprofit Critical Access Hospital and clinic system serving Jackson County, Wisconsin, including Black River Falls. Key points: - Type/ownership: Independent, nonprofit hospital and clinic; part of Krohn Clinic LTD. - Location: Headquartered in Black River Falls, WI; serves the West Central Wisconsin area. - Services: Comprehensive health care including emergency/urgent care, surgical services, rehabilitation, OB, orthopedics, respiratory, home medical equipment, hospice, occupational health, urology, ENT, pulmonary rehab, ophthalmology, infusion, wound care, and other diagnostic and community health services. - Designation: Accredited Critical Access Hospital and Clinic; consistently recognized as a top place to work in healthcare by Modern Healthcare since 2011. - Community/volunteer focus: Active opportunities for volunteers and students; strong local engagement. - Contact/availability: Primary addresses at 711 West Adams St, Black River Falls, WI 54615 (HQ); multiple local offices; main phone numbers available on site.

Clinic Type

Ear, Nose and Throat Care

Address

711 West Adams Street, Black River Falls, WI 54615

Phone

715-284-5361

Email

leadership@blackriverhealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Ear, Nose, & Throat care
  • Allergy Testing
  • Chronic Sinus Infection
  • Deviated Septum
  • Vertigo and Other Balance Issues
  • Tinnitus
  • Ear Tubes
  • Hearing Loss
  • Tonsil Removal
  • Swallowing Difficulties or Hoarseness
  • Head and Neck Cancers
  • Facial Lesion Removal

Team

  • Robert DeFatta, M.D. — ENT/Head & Neck Surgeon

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Allina Health (Dr. Jennifer C. Lane): 4.8 out of 5 stars (73 reviews)
  • Gundersen Health (Dr. Luke N. Peterson): 4.9 out of 5 stars (26 reviews)
  • Gundersen Health (Dr. Mark J. Ringstrom): 4.9 out of 5 stars (55 reviews)

Patients praise

  • Professional, friendly, and courteous staff
  • Doctors are knowledgeable, thorough, and take time to listen
  • Effective diagnosis and treatment of conditions
  • Efficient care in walk-in settings

Common complaints

  • Excessive wait times for appointments and in waiting rooms
  • Disorganized office flow
  • Difficulty scheduling appointments far in advance

"People at the check-in desk are as friendly as can be. The nurse is always great, caring and sincere! Doctor Tracy is phenomenal! He genuinely cares, takes things quite seriously, is always willing to listen to your questions, comments and concerns."

LocalityBiz Review for Black River Healthcare Clinic

"Dr. Ringstrom is a very knowlegable doctor. He listens and explains what's going on... Thank you Dr. Ringstrom for being my ENT."

Gundersen Health Patient Review

"Dr. Lane is so thorough, and always makes my visit an enjoyable experience."

Allina Health Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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