Family Medicine in Black River Falls WI - Merrillan
Family Medicine • River Falls, WI • Since 1968
About
Summary: Black River Health is a nonprofit, community-focused hospital system based in Black River Falls, WI, with 3 locations in the United States. It operates as an accredited Critical Access Hospital and clinic serving Jackson County and surrounding areas. The organization emphasizes personal, small-town care and has been recognized as a top place to work in healthcare since 2011. Services include family medicine through its local hospital network. Contact options include multiple phone numbers and the main address at 711 West Adams St, Black River Falls, WI 54615.
Clinic Type
Family Medicine
Address
Jackson County, Black River Falls, WI
Phone
7152845361
leadership@blackriverhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Current Offers
New patient specials — null
FAQs
What services are offered by the Family Medicine team?
Diagnosing, treating, and managing health conditions; same-day appointments; preventive care and wellness check-ups; obstetrics, pediatrics, geriatrics, sports/camp physicals; chronic disease management; referrals to specialists.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades, Vitals, and US News (Individual Providers)"}},{rating:{citations:,confidence:: Generally high ratings for individual providers (averaging 4.0–5.0/5.0)"},reviewCount:{citations:,confidence:
- Birdeye"}},{rating:{citations:,confidence:: 2.9/5.0 (Vibrant Health Family Clinics)"},reviewCount:{citations:,confidence:
- US News (Hospitals)"}}],sampleQuotes:[{quote:{citations:,confidence:: High overall patient satisfaction for regional hospitals (approx. 88%-92% willingness to recommend)"},reviewCount:{citations:,confidence:
Patients praise
- Physicians described as knowledgeable, caring, and thorough
- Patients appreciate providers who listen, explain conditions well, and do not rush appointments
- General satisfaction with quality of clinical care and professional staff friendliness
- High patient willingness to recommend hospital-affiliated services
Common complaints
- Frustrating or difficult phone systems for scheduling/access
- Mixed experiences with billing and surprise costs
- Occasional reports of poor patient service or dissatisfaction with specific staff interactions
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Family Medicine in Black River Falls WI - Merrillan - Black River Health — Oct 10, 2025
- Jesse Susa, M.D. - Black River Health — Nov 29, 2025
- Diagnostic - Black River Health — Dec 9, 2025
- Emergency Care in Black River Falls WI — Dec 3, 2025
- Cascade Primary Care brings patient-centered direct primary care to RF - Pierce County Journal — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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