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About

Summary: West Suburban Medical Center is a private, non-sectarian hospital system serving Oak Park, River Forest, and surrounding Chicago communities since 1914. It operates under Ramco Healthcare Holdings and has 8 offices in the U.S. with its HQ in Oak Park, IL. It offers comprehensive hospital and health care services, emphasizing quality, service, and compassionate care. Key points: private industry player in Hospitals and Health Care, NAICS 62, SIC 62/80, about 208 employees with recent growth, annual revenue around $923.5M. Notable leaders include Chief Medical Officer Carolyn Fitzpatrick and others in administration and clinical leadership. Main contact: info@pipelinehealth.us; phone 708-383-6200. For the user’s specific query “Chicago Health Medical Group - West Suburban Medical Center River Forest,” this page confirms West Suburban’s River Forest presence with multiple River Forest/Oak Park addresses (River Forest and Oak Park campuses) and indicates it is the local hospital network serving the Chicago area.

Clinic Type

Internal Medicine (multi-location group)

Address

West Suburban Medical Center, River Forest Medical Campus and several off-site locations (Oak Park and River Forest, IL)

Phone

(708) 345-3076; (708) 848-0040

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Family Medicine
  • General Surgery
  • Oncology
  • Primary Care/Internal Medicine
  • Rheumatology
  • Endocrinology

Insurance & Payment

Languages Spoken

FAQs

What specialties do Chicago Health Medical Group doctors provide?

Endocrinology, Family Medicine, General Surgery, Oncology, Primary Care/Internal Medicine, Rheumatology and more.

How do I make an appointment?

a doctor who’s right for you, making an appointment is easy with our online appointment scheduling.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Vivian Health (West Suburban Medical Center): 2.6 out of 5 stars (18 reviews)
  • Yelp (Chicago Health Medical Group): 2.2 out of 5 stars (18 reviews)

Patients praise

  • some individual doctors noted as kind and thorough by specific patients
  • occasional positive ratings for individual providers

Common complaints

  • alleged patient safety concerns, including equipment and supply shortages
  • reports of facility maintenance issues (e.g., HVAC failures, overheating rooms, elevator outages)
  • staffing concerns and high turnover among medical professionals
  • administrative and organizational failures highlighted by government audits
  • patient dissatisfaction with continuity of care and provider transitions

"More than half of West Suburban’s 29 resident doctors say the hospital is in 'critical condition' and cited several patient safety issues."

Wednesday Journal

"We’ve had to do procedures, which are supposed to be sterile, with drops of sweat running down our face because of the AC in the hospital not working."

Wednesday Journal

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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