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About

Riverside University Health System (RUHS) is a government healthcare agency based in Moreno Valley, California, offering behavioral health services, long-term care, mental health plans, and patient rights protections. The system employs about 1,035 staff and operates four offices across Riverside County, including its headquarters at 26520 Cactus Ave, Moreno Valley, and locations in Riverside and Moreno Valley. RUHS–Behavioral Health (RUHS-BH) is a key division focused on behavioral health services and substance use disorder treatment, with ongoing in-person hiring events to fill roles in behavioral health. Contact: chawebmaster@rivcocha.org | Phone: +1 951-358-5000. Website: ruhealth.org.

Clinic Type

Behavioral Health

Address

26520 Cactus Ave, Moreno Valley, California, US

Phone

(951) 686-4357

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral Health

Insurance & Payment

Languages Spoken

  • English
  • Spanish

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com: 3.4 out of 5 stars (5 reviews)
  • Healthgrades (for Medical Center): 64% (patients giving a rating of 9 or 10) (not explicitly stated (based on HCAHPS data))

Patients praise

  • established formal procedures for quality improvement and issue resolution
  • dedicated channels for patient advocacy and grievances

Common complaints

  • reports of unprofessional, immature, or dismissive staff behavior
  • concerns regarding quality of care for vulnerable populations, including LGBTQIA+ youth and individuals with mental health conditions
  • complaints about administrative issues such as record keeping and referral delays
  • below-average patient experience ratings at the medical center facility

"One of the worst therapy places for kids/ young adults. Please don’t bring your kids here. If you want real human care save yourself the time. My file was broken into so it looked like I wasn’t taking my meds and the whole staff talked about me like a dog..."

Rehab.com user review

"My experience with this psychiatrist was extremely disappointing and unprofessional. During our phone appointment, he showed no real interest in listening to my concerns or helping assess what might be going on."

Healthgrades user review for a physician at the medical center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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