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Clinic Type

Anesthesiology

Address

5115 Bernard Dr, Suite 201, Roanoke, VA 24018

Phone

+1540-345-0289

Email

billingservice@carilionclinic.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Anesthesiology services

Insurance & Payment

  • Most major health insurance carriers (Carilion Clinic contracts with them)
  • Carilion Clinic contracts with most major health insurance carriers

Carilion Clinic contracts with most major health insurance carriers. List updated periodically and subject to change without notice.

Languages Spoken

  • Spanish
  • Vietnamese
  • Korean
  • Chinese
  • Arabic
  • Tagalog
  • Farsi

FAQs

What insurances are accepted?

Carilion Clinic contracts with most major health insurance carriers. The list is updated periodically and is subject to change without notice.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Birdeye (ACV Inc.): 1.3 out of 5 stars (32 reviews)
  • Birdeye (Anesthesiology Consultants): 2.3 out of 5 stars (6 reviews)
  • Healthgrades: 1.0 out of 5 stars (1 review)

Patients praise

  • Individual reports of professional and caring behavior by specific practitioners

Common complaints

  • Issues with billing practices, including lack of communication, unexpected charges, and aggressive collection tactics
  • Reports of poor customer service and difficulty contacting the administrative office
  • Negative experiences with specific anesthesia procedures (e.g., epidurals)
  • Complaints regarding bedside manner or lack of respect for patient preferences

"Their admin department is sub-par. Notices lack any clear contact information & the pay online link triggers security threats... Notify patients that they have a bill to pay with more than just one notice; most patients prolly just had a baby or a major life event."

Birdeye review

"Dr McLennan was by far the most professional, caring, and courteous Dr I’ve ever encountered at Carilion. ... He made sure to go over everything with both of us and explain the process/ procedure."

Birdeye review

"Never received a bill from them, then all of a sudden I get a letter in the mail that they will be sending me to collections and I will be responsible for "attorney fees"."

Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Roanoke, VA·Anesthesiology

Valley Anesthesia is an IT Services and IT Consulting firm that also offers SRNA review courses and CRNA continuing education for CE credits. While its core is IT, it targets healthcare training for nurse anesthetists. The company is based in Salem, Virginia, with additional offices in New York and Roanoke, VA. It reports approximately $3.58M in annual revenue and a small to mid-size workforce (about 18 employees). If your focus is Roanoke and Montgomery County, this entity has a Roanoke presence (PO Box Roanoke, VA) and is headquartered in Salem, VA, but its main activities center on IT services with affiliated education offerings for CRNA preparation and CE credits.

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Roanoke, VA·Anesthesiology

ACV, INC. (Anesthesiology Consultants of Virginia) is a physician-led anesthesiology group based in Roanoke, Virginia. Key points: - Headquarters: Roanoke, VA; 4 offices in the United States (primarily Roanoke addresses listed) - Focus: Anesthesiology services, perioperative and patient care within healthcare settings - Size: 13 employees; active status - Online presence: Website acv-virginia.com; LinkedIn: /company/acv-inc - Contact: jphillips@acv-virginia.com; Phone: 540-345-0289 - Industry codes: SIC 80, 801; NAICS 62, 621 - Tech & operations: Uses Kubernetes, Docker, Flask, ML ops, SQL, Redis; Python, MLFlow - Web metrics: ~1,326 monthly visits; bounce 0.3%; 2.5 pages/visit; global rank ~9.69 million; top country US - Notable identifiers: Also known as anesthesiology consultants of Virginia; aliases ACV, inc. If you’re looking for Roanoke-based anesthesiology services, ACV, INC. appears to be the local provider with a small, physician-led team and multiple Roanoke-area offices.

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