Carilion Clinic Internal Medicine
Internal Medicine • Roanoke, VA • Since 1899
About
Carilion Clinic is a Roanoke, Virginia-based non-profit integrated health system. It operates seven hospitals in western Virginia, along with primary/specialty physician practices, a nursing degree program (Radford University Carilion), and the Virginia Tech Carilion School of Medicine and Research Institute. The system employs over 13,000 people and includes about 737 physicians across 70+ specialties at 225 practice sites, making it a major regional healthcare provider and employer in Roanoke. For internal medicine needs in Roanoke, Carilion Clinic offers primary care and internal medicine services through its physician practices within the Carilion network. Key contact: direct@carilionclinic.org; main phone: 1-800-422-8482. Headquarters: Roanoke, VA.
Clinic Type
Internal Medicine
Address
3 Riverside Circle SW, Roanoke, VA 24016
Phone
540-224-5170
billingservice@carilionclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
This list is updated periodically and is subject to change without notice. Please contact your insurance company or health benefits manager to better understand how your policy works and any financial liability that you may have, prior to receiving care.
Languages Spoken
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FAQs
What is Carilion Clinic Internal Medicine?
A department of Carilion Roanoke Memorial Hospital providing internal medicine and related care.
What services are offered?
Weight loss/Obesity medicine, Primary Care, Family medicine, Internal Medicine.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Better Business Bureau (BBB): A+ rating (BBB) (N/A (Business Profile))
- Carilion Clinic Provider Page (Dr. Jonas M. Rawlins): 4.7 out of 5 stars (based on 71 ratings) (71 ratings (11 written reviews))
- U.S. News & World Report (Dr. Bruce E. Johnson): 5 out of 5 stars (based on 5 ratings) (5 ratings)
Patients praise
- High praise for physician compassion, kindness, and active listening.
- Patients frequently report that doctors are knowledgeable and thorough in explaining health issues.
- Many patients express strong trust in their primary care providers and appreciate their dedication to solving health problems.
- General satisfaction with the quality of care and follow-up communication.
Common complaints
- Some patients have reported feeling rushed during appointments, with concerns about physicians appearing hurried or less attentive to specific questions.
"Dr. Matthews is a compassionate, kind and knowledgeable physician. I am grateful to have her as my PCP. She is truly an asset to Carilion."
— Carilion Clinic Provider Review"Dr. Austin is the greatest doctor I have ever had. She listens and takes her time to understand all that is going on with me. Then she works to get the problem solved."
— Carilion Clinic Provider Review"Would only see this care provider if no others are available. I had a few simple questions about my condition and he kept getting up to leave after each one. He was definitely in a hurry."
— Carilion Clinic Provider ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. David Heredia, MD - Internal Medicine Physician in Roanoke, VA — May 14, 2026
- Carilion has dedicated its first dedicated midwifery clinic | News/Talk 960-AM & FM-107.3 WFIR — Apr 28, 2026
- Dr. Karen C. Wright-Sheridan, MD - Internal Medicine Physician in Lexington, VA — May 14, 2026
- RoVa Labs at Carilion Clinic | Roanoke Regional Partnership — Jun 25, 2026
- Carilion Clinic aims to help kids stay healthy this school year — Aug 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Roanoke
Valley Internal Medicine Associates PC offers internal medicine and primary care services for Roanoke and Salem, Virginia. The practice operates from two offices: 2149 Electric Rd Ste 1, Roanoke, and 2149 Electric Rd Ste 1, Salem (address details indicate two locations in the Roanoke Valley area). Key points: - Services: Internal medicine and primary care for adults. - Location: Roanoke and Salem, VA. - Contact: Phone numbers (540) 725-7555 and (540) 380-3722. - Company at a glance: Small practice headquartered in Salem; single employee listed in the data, with a focus on internal medicine. - Web presence: Website valleyinternalmed.com; notable online metrics include ~1,082 monthly visits and low bounce rate. If you’re seeking an internal medicine provider in Roanoke or Salem, this practice positions itself as a local primary care option in the Roanoke Valley.
Physician Associates of Virginia, P.C. (PAV) is a Roanoke-based medical practice in Virginia. Key details: - Industry: Medical practices; healthcare provider offering patient portal access and general patient information - Location: Headquarters and three Roanoke-area offices in Virginia - 4461 Starkey Rd, Roanoke, VA 24018 - Contact: pavmail@pavclinics.com, pavclinics@pavclinics.com; Phone: 540-345-4946 - Overview: Private, active medical practice with a focus on quality of care and patient information access - Financials & Workforce: Approximately $2.12M annual revenue; 1 employee listed (growth noted) - Online presence: Website pavclinics.com; modest web traffic (about 4,884 monthly visits; low bounce rate) If you’re seeking specific details about services, providers, or patient portal access at the Roanoke locations, I can pull that out if you specify.
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