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Clinic Type

Physical Therapy

Address

4208 Franklin Rd SW Ste B, Roanoke, VA 24014

Phone

+1 540-446-0189

Email

Opening Hours

Monday 9:30 am – 7:00 pm; Tuesday 7:00 am – 5:00 pm; Wednesday 7:00 am – 4:00 pm; Thursday 9:30 am – 7:00 pm; Friday 7:00 am – 5:00 pm; Saturday Closed; Sunday Closed

Telehealth

Available (telehealth appointments mentioned)

Services Offered

  • Physical Therapy
  • Occupational Therapy

Insurance & Payment

Languages Spoken

FAQs

Appointments | How do I schedule an appointment?

To request an appointment, give our office a call or you can request an appointment online by clicking here.

Billing | Can I pay my bill online?

Yes! Pay your bill online by clicking here.

Billing | How can I request medical records?

If you are a patient, please access your medical records using your Patient Portal. Medical requestors, please use the Record Request Portal.

Billing | I received a bill and have questions. Who do I call?

Please call the phone number listed on your statement if you have any questions about your bill.

Billing | What is an Explanation of Benefits (EOB)?

An EOB is a statement from your insurance carrier informing you of the charges submitted and how they were processed.

For your first appointment, what should I plan?

Plan to arrive 10-15 minutes before your scheduled time; bring Insurance card(s), State ID, a list of medications, and referral/prescription if therapy was ordered.

Insurance | Do you accept Workers Compensation?

Yes. We treat work-related injuries and can assist with contacting your workers compensation carrier.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye (Aggregate): 5.0/5.0 stars (aggregate of 494 reviews) (494 reviews)
  • BestProsInTown: High ratings (specific numerical rating not explicitly stated in snippet) (83 reviews)

Patients praise

  • knowledgeable and professional staff
  • individualized and caring treatment plans
  • effective pain relief and recovery outcomes
  • welcoming and supportive clinic atmosphere
  • convenient access to services

Common complaints

  • some minor administrative or wait-time frustrations are common in medical reviews, though no widespread pattern of complaints was identified for major clinics

"The staff is very knowledgeable and friendly, the facility is first rate, and the care I've received couldn't be better."

Patient review for Spine and Orthopedic Rehab of VA

"Tyler & team are hands down the most wonderful people to get you back together after injury or surgery."

Patient review for University Physical Therapy

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More physical therapy clinics in Roanoke

CORA Roanoke

4.8(118)
Roanoke, VA·Physical Therapy

VerifiedOnline booking
Roanoke, VA·Physical Therapy

Summary: University Physical Therapy is a private physical, occupational, and speech therapy provider with 10 offices in the Roanoke and New River Valley region, including locations in Blacksburg, Roanoke, Salem, Daleville, Christiansburg, Dublin, Pearisburg, Radford, and surrounding areas. The firm offers outpatient physical therapy, sports rehabilitation, and related therapies, with a focus on athletes and active lifestyles. Key details: headquarters in Blacksburg, VA; annual revenue about $10.24M; 7 employees (growing); multiple clinics including Salem, Blacksburg, and nearby towns. Current open positions include PRN Physical Therapist, PTA, and outpatient OT/PT roles in Salem and surrounding locations. If you’re seeking Roanoke-area therapy or employment, University Physical Therapy operates across several Roanoke Valley locations for sports and outpatient rehab services.

VerifiedOnline booking

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