Bon Secours Urgent Care, Hollins
Urgent Care • Roanoke, VA
Clinic Type
Urgent Care
Address
5610 Williamson Rd, Roanoke, Virginia 24012
Phone
540-265-8924
emailCompliance@BSMHealth.org
Opening Hours
8:00 am - 8:00 pm
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services does Bon Secours Urgent Care Hollins provide?
Urgent care for minor illnesses and injuries with prompt and reliable care from a dedicated team.
Is this location accredited?
Yes, this Bon Secours Urgent Care location is accredited by the Urgent Care Association.
Commitments
Awards & Accreditations
Social Media
Photos

What Patients Say
Overall sentiment across review platforms: positive
- Solv Health (Bon Secours Urgent Care, Hollins/Roanoke VA): 4.8 out of 5 average rating (695 patients shared ratings)
- Solv Health (Hollins VA urgent care category page including Bon Secours Urgent Care Hollins): 93% of patients recommend this clinic (Not stated)
Patients praise
- Fast/efficient visits (e.g., patients report being in and out quickly)
- Friendly, courteous staff and good bedside manner
- Convenient online booking/check-in and reduced wait time
- Quality of care described as thorough/professional
- Facility cleanliness
Common complaints
- Some reports of slow wait times despite few people in the waiting room
- Occasional dismissive or poor bedside manner in specific reviews
"“They were efficient… and so sweet to my toddler…” and “got us in and out!”"
— Loc8NearMe review page excerpt for Bon Secours Urgent Care, Hollins (formerly MedExpress)"“A little slow I was there waiting for 30 minutes just and no one in front of me just to take a drug test”"
— Loc8NearMe review page excerpt for Bon Secours Urgent Care, Hollins (formerly MedExpress)"“All of.it was a wonderful experience friendly courteous, polite, quick and easy.”"
— Solv Health Hollins VA urgent care listings page (includes Bon Secours Urgent Care Hollins)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bon Secours adds clinics to the Blue Ridge region — Jun 17, 2026
- Bon Secours Urgent Care expands west, bringing advanced health services to the Blue Ridge region — Jun 10, 2026
- Bon Secours expands Martinsville urgent care services now — Jun 2, 2026
- Former Culpeper MedExpress officially Bon Secours Urgent Care — May 29, 2026
- New Urgent Care Center now open on Staple Mills Road — Sep 3, 2025
Information sourced from the clinic's website as of July 11, 2026.
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