Rochester Hearing & Speech Center | Audiology & Developmental ...
Audiology • Rochester, NY • Since 1922
About
Rochester Hearing & Speech Center (RHSC) is a Rochester, NY-based nonprofit established in 1922 that provides comprehensive hearing and communication services. Key services include diagnostic hearing testing, amplification solutions, hearing education, central auditory processing disorder support, early intervention, and private therapy for children (speech therapy) as well as occupational therapy. RHSC operates six offices nationally (all in the Rochester area, NY) with HQ at 1000 Elmwood Ave, Rochester, NY 14620. The center emphasizes “communication for life” and open-to-all, not-for-profit care. Notable details: - Type: Nonprofit, private ownership - Industry: Wellness/Health care (hearing and speech) - Employees: ~27 - Founded: 1922 - Leadership: CEO Bob Russell; other roles include Marketing & Communications Director Scott Perkins, HR & Compliance Director Trish O., Development Director Amy Pauley - Contact: info@rhsc.org; phone (585) 271-0680 - Locations: 6 offices in the Rochester area (including HQ at 1000 Elmwood Ave, Suite 400) - Notable activities: Community talks (e.g., Auditory Processing Disorder), interviews and media features, ongoing EI and preschool services, events and fundraisers If you’re specifically looking for Audiology & Developmental services, RHSC appears to offer audiology expertise (e.g., Doctor of Audiology-led programs) as part of their core offerings.
Clinic Type
Audiology (multi-location group)
Address
Rochester Hearing & Speech Center (Rhsc)
Phone
585-271-0680
info@rhsc.org
Opening Hours
Monday 8:30am-5pm; Tues.-Thurs. 8am-5pm; Fri. 8am-4:30pm (Closed 12-1pm daily for lunch)
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not explicitly listed on page
Check, Cash, Credit/Debit Card
Languages Spoken
Current Offers
New patient specials
FAQs
What services are offered?
Audiology, Educational & Clinical Services, Early Intervention & Preschool Services, testing and treatment for all ages.
How can I contact you or book an appointment?
HOW TO CONTACT US / BOOK AN APPOINTMENT (locations listed; call 585-271-0680 or email info@rhsc.org)
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What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.7/5 stars (80 reviews aggregate)
- Healthy Hearing (Elmwood Ave): 5/5 stars (7 reviews)
- Healthy Hearing (Webster): 4.8/5 stars (5 reviews)
- Healthy Hearing (Greece): 4.67/5 stars (3 reviews)
- Facebook: 88% recommend (13 reviews)
Patients praise
- Knowledgeable and helpful staff
- Professional and courteous service
- Patient-centered care (not pushy with products)
- Effective therapy for speech/communication skills
Common complaints
- Poor leadership concerns mentioned in employee reviews
"Greg Horton was very knowledgeable and helpful in explaining the results of my tests and offering advice on protecting my hearing loss from worsening. Much thanks."
— Birdeye review"They were very courteous and there wasn't any rush at all."
— Healthy Hearing (Elmwood Ave) review"She gave me all the details on which hearing aid would be best for my immediate concerns..."
— Healthy Hearing (Webster) reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Super Hear-Os Assemble Yet Again at 5K Race Held to Support RHSC! — Jul 15, 2025
- Low-gain hearing aids can be life-changing for people with auditory processing disorder | WXXI News — Jan 16, 2026
- Trillium Health and Rochester Hearing & Speech Center Offer Free Hearing Screenings — Dec 2, 2025
- Rochester Hearing & Speech Center hosts Super Hear-O 5K and Fun Run Sunday at Seneca Park — Jun 7, 2026
- 3rd 'Ultimate 80s Party' raises funds for hearing and speech center — Nov 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More audiology clinics in Rochester
Hart Hearing & Balance Centers is a private audiology-focused healthcare provider based in Rochester, NY (founded 1977). They specialize in hearing loss, tinnitus, balance and vestibular care, offering modern hearing solutions and specialty care trained by the American Institute of Balance. The company operates 8 offices across upstate New York, including HQ at 468 Titus Ave, Rochester, and locations in Fairport, Brockport, Rochester, and Greece. Key details: - Services: Hearing loss solutions, tinnitus management, balance/vestibular assessments, audiology care - Revenue: About $21.0M with a small team (3 employees reported) - Focus: Hearing technology fitting and balance/hearing health - Web presence: HartHearing.com; strong local footprint with multiple NY offices - Notable points: Mixed employer reviews (1.0/5.0 from one review) and low employee count relative to revenue; monthly site visits ~2,000 For someone in Rochester or Fairport seeking hearing care or balance-related services, Hart provides local access to audiology experts and multiple office options.
Summary: - The University of Rochester Medicine (UR Medicine / University of Rochester Medical Center, URMC) is a private, nonprofit academic health system based in Rochester, NY. It combines hospitals, research centers, schools, and clinical services to provide patient care, education, and translational research. - Organization highlights: 5,641 employees ( YoY growth noted), multiple locations in Rochester, NY with a focus on education, research, and patient care; part of a leading national academic health system with a broad footprint in health care and medical education. - Useful entry points if you’re seeking audiology information: contact URMC general inquiries (info@urmc.rochester.edu or +1 585 275 3361) or explore URMC’s online resources and divisions for audiology, medical imaging, and related ENT services via the main site urmc.rochester.edu. If you want, I can search for and summarize URMC audiology-specific pages (services, clinics, conditions treated, and therapies) to directly address Audiology | Conditions & Treatments.
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