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About

Q the Medical Spa is a nonsurgical cosmetic clinic in Rochester and Victor, NY, led by Dr. Vito Quatela. It operates as a private partnership under the Quatela branding and serves as a complement to the Quatela Center for Plastic Surgery, offering minimally invasive treatments such as injectable services (Botox, dermal fillers), skincare, facials, CoolSculpting, and medical-grade skincare products. The practice employs about 9 staff, has annual revenue around $4.7 million, and is headquartered in Rochester, NY. Main locations include: - 973 East Avenue, Rochester, NY 14604 (HQ) - 7255 State Route 96, Victor, NY 14564 Additional office sites correspond to Rochester addresses. Contact: spacoordinator@quatela.com; phone: (585) 244-1010.

Clinic Type

Med Spa

Address

973 East Avenue, Rochester, New York 14604, US

Phone

+1 585-244-1010

Email

info@helpusgivesmiles.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Technology & Equipment

  • BOTOX Cosmetic
  • JUVÉDERM fillers
  • HALO laser
  • Halo hybrid fractional laser
  • photorejuvenation
  • photofractional
  • Visia skin analysis
  • BBL broadband light
  • Moxi laser
  • microneedling PRP
  • Genius RF microneedling
  • Resurfx fractional laser skin resurfacing
  • HydraFacial

Team

  • Dr. Vito C. Quatela, double board-certified facial plastic surgeon — Owner / Medical Director, world-renowned facial plastic surgeon

Insurance & Payment

Languages Spoken

Awards & Accreditations

  • highest-rated provider of BOTOX Cosmetic and JUVÉDERM fillers in Upstate New York as recognized by Allergan; top 2% in the country

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Google / TrustAnalytica / Portrait Care: 4.9 out of 5 stars

Patients praise

  • knowledgeable, professional, and welcoming staff
  • relaxing and ambient atmosphere
  • high-quality aesthetic results (Botox, fillers, facials)
  • thorough explanations of procedures and aftercare
  • personalized and attentive patient care

Common complaints

  • occasional mentions of longer wait times during busy periods
  • some clients desire more extensive follow-up information post-treatment

"Andrea LoTurco, my nurse injector, was incredibly helpful in both how well my Botox was done, but also in talking me through the process and what specifically I needed. With that being my first time getting Botox, the knowledge and work were especially great!"

LocalityBiz

"The staff is beyond welcoming and friendly... My tech was very good at explaining all that was being done and explaining the length of time it takes to complete the procedure and the after care as well"

iCheckup

"I have been going to the Lindsay House for three years now and I love it! No other medical spa can compare in the Rochester area."

MapQuest

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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