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Neurology - Department home - Mayo Clinic Rochester - Overview: Mayo Clinic Rochester hosts the Department of Neurology, offering patient-centered care, advanced clinical services, and translational neuroscience research within a leading academic medical center. - Focus areas: Comprehensive neurology care across neuroscience subspecialties, translational research programs, and education/training for clinicians and scientists. - Resources and services: Access to clinical trials, expert consultations, cutting-edge diagnostics and treatments, and collaboration with Mayo Clinic’s broader research and clinical networks. - Context: Mayo Clinic is a nonprofit, multi-campus health system (Rochester, MN; Arizona; Florida) with a strong emphasis on integrated patient care, research, and education.

Clinic Type

Neurology (multi-location group)

Address

200 First St. S.W., Rochester, Minnesota 55905, US

Phone

+14803018000

Email

giftplanning@mayo.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report: 5 out of 5 (Patient Experience Score) (Not explicitly specified total count, but based on broad hospital data)
  • Birdeye: 3.5 out of 5 (11 reviews)
  • RateMDs: 3.0 out of 5 (11 reviews (for specific physician))
  • WebMD Care: 3.5 out of 5 (10 ratings (for specific physician))

Patients praise

  • Nationally ranked clinical expertise in neurology and neurosurgery
  • Life-changing diagnostic clarity and care plans for complex conditions
  • Effective coordination of multi-specialty testing and travel assistance
  • High patient experience scores for the hospital overall
  • Validated complex or rare neurological symptoms when local providers could not

Common complaints

  • Difficulties with appointment scheduling and access
  • Perceived dismissiveness or lack of empathy from some providers
  • Concerns regarding billing practices and insurance issues
  • Frustration with communication and administrative responsiveness
  • Perceived arrogance or poor bedside manner in specific consultations

"In fact, the experience was so profound in my life that I just wrote a book about my experience... Mayo validated me and my condition."

— Mayo Clinic Connect community member

"Dr. Knopman is that (unfortunately) rare medical professional who (1) listens to his patients... and (5) cares a lot about his patients' ongoing health issues."

— WebMD Care review

"Not only was he clearly disinterested towards me as a person, I found him to be dangerously dismissive. He actually contradicted himself during my visit and appeared uninterested in taking a complete medical history."

— Vitals review of a specific neurologist

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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