Flaum Eye Institute, Rochester NY - URochester Medicine
Ophthalmology • Rochester, NY
About
Flaum Eye Institute, part of UR Medicine at the University of Rochester, is a nonprofit leader in vision care, research, and education. Key points: - Provides comprehensive eye care (optical services, cataract center) and educates future ophthalmologists and scientists. - Active in translational research and clinical trials; pioneers diagnostics and treatments to preserve vision. - 36 staff (recent growth +11.3% YoY), headquartered in Rochester, NY; operates 10 offices across the U.S. (all in New York state). - Industry: Hospitals and Health Care; Type: Nonprofit. - Contact: (585) 273-3937; main site: urmc.rochester.edu/eye-institute.aspx. If you’re looking for specific services, clinicians, or how to participate in trials, I can pull that from the site.
Clinic Type
Ophthalmology
Address
Rochester, NY
Phone
(585) 273-2609
cataract@urmc.rochester.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
After Hours Eye Care, 24/7 Care
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Patient services information, Online information for services
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Apple Maps: 1.8 out of 5 stars (20 ratings)
- Facebook: 86% recommend (78 ratings)
- BestProsInTown: Not specified (87 reviews)
Patients praise
- High perceived medical expertise of doctors
- Successful outcomes for specialized procedures like LASIK
- Individual physicians praised for being personable and thorough
- Some staff noted as helpful during urgent situations
Common complaints
- Long wait times for appointments and during visits
- Communication issues with some medical staff
- Inconsistent reception and administrative support
- Concerns regarding office cleanliness and maintenance
- Feeling rushed during appointments
"I was given an appointment for two days later but received a call after saying they could see me in an hour which was awesome. I arrived on time at 1:30 and was the only patient in the waiting room. After 30 minutes I was questioned and examined by a Dr and after he wanted to turn me over to his supervisor... After 1 hour and 40 minutes of being along in the exam room I decided to take a walk... So I left after 4 1/2 hours of being on the campus... They don't care so don't go there."
— LocalityBiz user review"LASIK completely changed my life. From my daily routine to seeing my shots fly down the fairway, I’ve got my sight and my life back."
— URMC Flaum Eye Institute patient testimonial"My eye doctor, Dr. D, always takes time to answer all my crazy questions."
— URMC patient comment for Dr. Dell'AnnoSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New NIH-Funded Project Targets Early Drivers of Vision Loss in Macular Degeneration | University of Rochester Medicine — Apr 27, 2026
- Researchers Find Brain Immune Cells Regulate Vision Health | University of Rochester Medicine — Jul 24, 2025
- Clear Vision, Brave Mission: Flaum Optician’s Dual Callings | University of Rochester Medicine — Oct 6, 2025
- What are intraocular lenses? And how can they restore sight for patients with cataracts? — Jul 11, 2025
- Can lost vision be restored? — Dec 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ophthalmology clinics in Rochester
Rochester Ophthalmological Group, P.C. (ROG) is a small medical practice based in Rochester, NY, providing professional eye and vision care. Key points: - Location: Headquartered in Rochester, NY with 4 offices across the United States (all in New York, including 2100 Clinton Ave S, Rochester). - Services: Eye care, vision services, eyewear, patient resources, and related diagnostics. - Size: About 8 employees; mostly medical staff (surgeon/specialists) with administrative support. - Online presence: Website rogeyecare.com; modest traffic (approx. 2,192 monthly visits, high pages-per-visit, low bounce rate). - Contact: Main phone lines include 585-225-1890 and 585-244-6011. - Extras: Active practice within the healthcare/eye care sector, with a focus on professional, friendly ophthalmologic services. If you’re seeking specifics about doctors, services (e.g., cataract surgery, contact lenses, glaucoma care), or appointment options, I can pull that out if you provide more detail or confirm you’d like a contact/visitation guide.
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