Home›Rochester›Pain Medicine›Pain Medicine - Overview

Pain Medicine - Overview

Pain Medicine • Rochester, MN • 3 (Phoenix AZ, Jacksonville FL, Rochester MN) locations

About

Book appointment Call clinic Visit website

Clinic Type

Pain Medicine

Address

Mayo Clinic Pain Medicine — Phoenix, AZ; Jacksonville, FL; Rochester, MN

Phone

Phoenix: 480-301-8394; Jacksonville: 904-953-0853; Rochester: 507-538-3270

Email

giftplanning@mayo.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.mayoclinic.org/departments-centers/pain-medicine/sections/overview/ovc-20450061

Services Offered

Pain management
Interventional and injection therapies
Medication evaluation and recommendation
Rehabilitative approaches
Implantable pain management devices
Regenerative therapies
Pediatric pain rehabilitation

Team

Pain Medicine team members, Fellowship-trained experts in anesthesiology, physical medicine and rehabilitation, neurology; may have ultrasonography, fluoroscopy, facial pain, neurostimulation, palliative care, peripheral nerve stimulation and regenerative medicine training — Provider team

Insurance & Payment

—

Languages Spoken

—

Awards & Accreditations

Ranked by U.S. News & World Report as Honor Roll member; Mayo Clinic is ranked more than any other hospital

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. John Markman): 4.2 out of 5 stars (72 reviews)
Healthgrades (Dr. Roger Ng): 3.4 out of 5 stars (19 reviews)
Healthgrades (Dr. Mark Williams): 5.0 out of 5 stars (1 review)
Medical News Today (Dr. Annie Philip): 1.0 out of 5 stars (1 review)

Patients praise

Some physicians are highly praised for being empathetic, patient, and good listeners
Patients appreciating collaborative and individualized treatment approaches
Successful outcomes with interventional procedures such as spinal cord stimulation
Professional and efficient care noted by some patients

Common complaints

Perceived lack of empathy and dismissive bedside manner from certain providers and staff
Long wait times and difficulties with appointment scheduling or referral processes
Patients feeling like they are not being listened to or that their concerns are invalidated
Frustration with "cookie-cutter" or impersonal treatment plans
Reports of unprofessional or rude office staff

"Dr. Williams is an empathetic and caring practitioner of pain management... respects a person's pain experience and is very open to a collaborative approach to future care."

— URochester Medicine patient testimonial

"He told me to see a therapist and when I said I was he said that I needed to use mindful imagery to wish my pain away. As if that wasn't the worst thing. Then I read his notes for the visit on MyChart. He lied about so much."

— Healthgrades review for Dr. John Markman

"The glittering marketing rhetoric in their brochure about working intimately with every patient is not to be believed: this place is a mill: follow orders, pay your bill and don't ask questions."

— LocalityBiz review for UR Medicine Pain Management Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Team Science Showcase: Cracking the Code of Chronic Pain | University of Rochester Medicine — Nov 10, 2025
Unraveling the Web of Chronic Pain | University of Rochester Medicine — Aug 28, 2025
Team Approach, Low-Cost Interventions Lead to Major Reduction in Opioid Prescriptions After Surgery | University of Rochester Medicine — Mar 9, 2026
Construction starts on $17 million RRH center in Canandaigua — Jun 17, 2026
RRH begins construction on $17.5 million specialty care campus in Canandaigua — Jun 18, 2026

Information sourced from the clinic's website as of July 11, 2026.

← Back to directory