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About

Summary: Wentworth-Douglass Hospital (WDH) is a nonprofit, full-service medical center in Dover, NH, part of the Mass General Brigham system since 2016. It operates with about 1,100 staff and 400+ physicians, offering walk-in care, physician practices, and comprehensive services across its four U.S. locations. WDH is headquartered in Dover and is expanding regionally under Mass General Brigham, including recent initiatives like advanced cardiac care and A-fib ablation programs in collaboration with Salem Hospital. The hospital has alumni affiliations with several regional health systems and universities, and its broader system employs several thousand clinicians and staff. WDH’s Rochester connection appears not directly listed; the relevant focus is its integration under Mass General Brigham and its service expansion in New Hampshire and surrounding area.

Clinic Type

Pediatrics

Address

150 Marketplace Blvd Unit 9 Rochester, NH 03867

Phone

(603) 516-4212

Email

theworksmembership@wdhospital.org

Opening Hours

Monday - Friday 8-5 p.m. Primary Care

Services Offered

  • Primary care
  • Obstetrics and Gynecology care
  • Pediatrics (Pediatrics clinic inferred from user query but not explicitly stated in provided text)

Insurance & Payment

Languages Spoken

  • English

Current Offers

Become a patient

FAQs

What services are offered at Mass General Brigham Rochester?

We provide primary care and obstetrics-gynecology care for families and individuals of all ages.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.7 out of 5 stars (994 reviews)
  • Healthgrades: 78% (patients who gave a rating of 9 or 10)
  • Leapfrog Group (OAS CAHPS): 89% (patient overall rating)

Patients praise

  • Compassionate and kind nursing staff
  • Effective communication from many physicians
  • High patient recommendation rates in standardized surveys
  • Positive experiences with same-day surgery and specialized care

Common complaints

  • Long emergency room wait times
  • Billing and payment plan difficulties
  • Perceived lack of compassion or responsiveness from some staff
  • Concerns about communication during appointment scheduling

"Had an absolutely amazing experience with my same day surgery at WDH. The staff was super kind, sweet, caring and very personable."

Birdeye User Review

"I offered, pleaded them to work with me on this... It seems, in my opinion, profit & making money is a priority over patient welfare."

PissedConsumer User Review

"Worst hospital experience ever. Doesn't provide progressive treatment for progressive illness in spite of extensive documentation."

HospitalStats User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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