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About

University of Rochester Medicine (UR Medicine/URMC) in Rochester, NY is a private, nonprofit academic health system affiliated with the University of Rochester. It combines hospitals, a cancer institute (Wilmot Cancer Institute), research centers, and health professions schools to provide advanced patient care, education, and clinical trials. Key points: - Services: Comprehensive care across specialties with options for virtual care, emergency and urgent care, and specialty institutes (e.g., cancer care). - Focus areas: Education, medical research, patient care, and community health; strong emphasis on academic medicine and translational research. - Physical therapy context: Part of a larger health system; details on specific physical therapy conditions and treatments are not listed in the excerpt, but URMC typically offers rehabilitative services through affiliated departments and clinics. - Careers: Ongoing job openings across clinical and support roles, including nursing, outpatient and inpatient positions. - Access: Multiple Rochester-area locations; main campus at 601 Elmwood Ave, with additional sites and virtual care options. If you’re specifically looking for Physical Therapy at URMC, you may want to explore: - UR Medicine/URMC outpatient rehabilitation centers or Wilmot Cancer Institute for cancer rehab services - Physical therapy conditions commonly treated (e.g., musculoskeletal, neurological, post-surgical rehab) - How to schedule and whether tele-rehab options are available Recommended action: Visit urmc.rochester.edu and search for Physical Therapy or Rehabilitation Services to see specific conditions treated, treatment approaches (manual therapy, therapeutic exercises, modalities), providers, locations, and scheduling details.

Clinic Type

Physical Therapy (multi-location group)

Address

Strong Memorial Hospital, 601 Elmwood Avenue, Rochester, NY 14642

Phone

(585) 275-8000

Email

paul@flrba.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Physical therapy
  • outpatient physical therapy
  • inpatient physical therapy
  • pediatric physical therapy
  • pelvic floor therapy
  • balance training
  • home exercise programs
  • ergonomics
  • body mechanics training
  • aquatic therapy
  • ultrasound
  • electrical stimulation
  • heat and cold therapy

Technology & Equipment

  • ultrasound
  • electrical stimulation
  • heat therapy
  • cold therapy
  • aquatic therapy

Team

  • URMC Physical Therapy Team — Clinical team

Insurance & Payment

—

Languages Spoken

—

FAQs

What conditions do physical therapists treat?

Conditions include overuse syndrome, tendonitis, muscle strains and sprains, joint dysfunctions, headaches, jaw problems, and persistent pain.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Clinton Crossings location): 2.3/5 stars (10 reviews)
  • Birdeye (Strong West location): 4.8/5 stars (10 reviews (Strong West location))

Patients praise

  • Compassionate and professional staff interactions
  • Effective treatment outcomes for various conditions including pain management and vertigo relief
  • Highly personalized care approach where therapists dedicate full time to individual patients
  • Efficient and friendly service at specific locations

Common complaints

  • Difficulty finding accurate contact information and department details online
  • Reports of poor administrative responsiveness and lost medical equipment in specific departments
  • Long wait times for appointments

"PT Services is different from most places as they spend the entire time with YOU... not splitting the time across many patients."

— Patient review on physicaltherapynearme.co

"It would have given five stars EXCEPT the ONLINE information about the correct department name(s) & location(s) in the building, AND the RIGHT phone number are extraordinarily difficult to find!"

— Patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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