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Clinic Type

Plastic Surgery

Address

Phone

(585) 275-1000

Email

webmaster@urmc.rochester.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Plastic Surgery division team, Board-certified; fellowship-trained surgeons; educators and researchers at URochester Medicine — Surgeons and staff

Insurance & Payment

Languages Spoken

FAQs

What locations are available for Plastic Surgery at URochester Medicine?

Surgery Center at Sawgrass - Brighton; Plastic Surgery - Brighton; Facial Plastics & Reconstructive Surgery - Pittsford; Breast Surgery - Farmington.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Graham Plastic Surgery (Birdeye/Aggregated): 4.9/5 stars (467 reviews)
  • UR Medicine Plastic Surgery – Derek Bell, MD (Birdeye): 4.7/5 stars (15 reviews)
  • Dr. Samuel Yost (WebMD): 3.0/5 stars (44 ratings)

Patients praise

  • high patient satisfaction with surgical results, particularly for breast procedures
  • praise for professional, knowledgeable, and caring bedside manner of specific surgeons
  • reports of welcoming, friendly, and efficient office staff and supportive environments
  • positive experiences with insurance handling and clear pre-surgical communication

Common complaints

  • dissatisfaction with cosmetic outcomes, including concerns about scarring and symmetry
  • reports of poor bedside manner, including feeling dismissed by the physician when raising concerns
  • difficult, rude, or unprofessional office staff experiences
  • allegations of post-surgical pain or complications without adequate follow-up or responsibility taken by the doctor

"I had the absolute best experience with Graham Plastic Surgery & I could not recommend them enough! The entire staff is super friendly & made me feel comfortable from start to finish."

Graham Plastic Surgery (Birdeye)

"I highly recommend another choice for reconstruction surgery. Dr Yost will lie to you scar you for life and not think nothing of it."

Dr. Samuel Yost (WebMD)

"The office staff however is absolutely horrible. I have been considering having a second procedure done and as much as I loved Dr. Davenport, I am choosing a different doctor SOLELY because the office staff is so difficult to deal with."

Dr. Mark S. Davenport (Vitals)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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