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Clinic Type

Primary Care (Family/Internal/Pediatric)

Address

Rochester and Kasson, Minnesota, USA

Phone

5072842511

Email

mayoalumni@mayo.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Some minor illnesses can be diagnosed and treated online or over the phone

Services Offered

  • Primary care
  • Family medicine
  • Internal medicine
  • Pediatric medicine
  • Adolescent medicine
  • Behavioral health care
  • Preventive exams
  • Well-child exams
  • Pregnancy care
  • Chronic disease management
  • Care coordination with specialists
  • Online/telephone diagnosis for minor illnesses

Technology & Equipment

  • Online/telephone care for minor illnesses
  • Care coordination with specialists

Team

  • Primary care clinicians, Family medicine, internal medicine, pediatric and adolescent medicine — Care team

Insurance & Payment

Languages Spoken

FAQs

What services are offered in Mayo Clinic Primary Care in Rochester and Kasson?

Preventive exams and screenings, well-child exams, pregnancy care, behavioral health care; chronic disease management; care coordination with specialists; online/phone care for minor illnesses.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Olmsted Medical Center - Southeast Clinic): 3.6/5 (114 reviews)
  • Better Business Bureau (Mayo Clinic): 1.48/5 ((Not explicitly stated, but based on multiple customer reviews))

Patients praise

  • High regard for clinical expertise and "team approach" in complex cases
  • Some individual providers are praised for being attentive, thorough, and compassionate
  • Clean and well-maintained facilities
  • Generally effective treatment plans and surgical care when access is successfully navigated

Common complaints

  • Difficulties with scheduling, communication, and appointment cancellations
  • Perceived lack of empathy or "gaslighting" by some providers regarding chronic or complex pain conditions
  • Frustrations with billing processes and insurance coverage issues
  • Long wait times and parking challenges in Rochester facilities

"I’ve had good experiences and bad experiences. This is an overview of my experience at Mayo Clinic Rochester... there are bad apples in the system but don’t let them taint your experience."

Girl, Compressed blog

"Only reason for given a 5 star is because of Dr Hope she’s great. She shows that she cares and sits there and listens without putting things to the side or rushing to get you out of there."

LocalityBiz review of Kasson Mayo Family Practice

"I have experienced problems with patient care and administration. They seem to focus more on profit than on supporting patients."

Better Business Bureau review of Mayo Clinic

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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