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Clinic Type

Psychiatry and Psychology

Address

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Phone

+18572440119

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Madeline Jacobs — board certified Psychiatric Mental Health Nurse Practitioner

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 5.0/5 (1 review)
  • Yelp (Mayo Psychiatry): 2.5/5
  • Yelp (PrairieCare): 2.0/5
  • KindMind Rochester: 4.4/5 (10 reviews)

Patients praise

  • Compassionate and patient-centered care described at certain clinics
  • Providers who take time to listen and build trust with patients
  • Personalized care plans including diverse treatment modalities like therapy and medication management
  • Helpful and friendly support staff in some medical centers

Common complaints

  • Reports of dismissive or condescending attitudes from specific providers
  • Concerns regarding the accuracy of medical reports and documentation
  • Patient dissatisfaction with communication and interpersonal skills in certain clinical settings
  • Public inquiry into safety and quality of care at large hospital psychiatric units

"John Riley is by far the best psychiatrist I have ever had the pleasure of working with. He is the most caring practitioner. He will always go out of the way for his patients and will do whatever is necessary to get you the help you need."

— KindMind Rochester review

"She literally put in her report words that were untrue and more than abusive... I would never recommend this Dr., EVER."

— Vitals review for Dr. Shirlene M. Sampson

"Not only is she short and curt, but frequently talks over the top of you, tends to be condescending when speaking and rarely takes the time to listen."

— Vitals review for Dr. Shirlene M. Sampson

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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