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Clinic Type

Sleep Medicine

Address

Phone

+14803018000

Email

giftplanning@mayo.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Mayo Clinic's Center for Sleep Medicine — organization

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Three Best Rated: 4.4/5
  • CMS HCAHPS (Mayo Clinic Hospital Rochester): 4/5 stars (2,526 patient surveys)
  • Healthline/Healthgrades (Dr. James Moore): 4.9/5 stars (8)

Patients praise

  • Highly rated clinical expertise and professional, knowledgeable staff
  • Clean and comfortable environment for overnight sleep studies
  • Comprehensive and thorough diagnostic approach to sleep medicine
  • High patient recommendation rates for the overall hospital system
  • Efficient and helpful clinical services once engaged in care

Common complaints

  • Concerns regarding billing practices, insurance handling, and high costs
  • Reports of unprofessional or dismissive conduct by some staff members
  • Frustration with scheduling delays and communication gaps
  • Perception that the institution prioritizes profit over patient care

"Dr. Auger has helped me tremendously with my sleep apnea, and I found him very pleasant to talk with... I'm very happy to have Dr. Auger as my sleep doctor and highly recommend him. The staff is also very helpful and easy to work with."

Sharecare Review (Dr. Raymond Auger)

"I have experienced problems with patient care and administration. They seem to focus more on profit than on supporting patients. My insurance was overcharged, my claims were sent to the wrong insurer..."

Better Business Bureau Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Rochester, MN·Sleep Medicine

Summary: The Mayo Clinic Alix School of Medicine is a higher education institution affiliated with Mayo Clinic, offering MD and MD-PhD programs at campuses in Minnesota, Arizona, and Florida. It is headquartered in Rochester, MN (HQ address: 200 1st St SW, Rochester, MN). The school is part of Mayo Clinic and operates globally with a strong focus on medical education and medical research. Notable details include 292 employees, founded 1972, and leadership across education, student affairs, and research programs. If your goal is Sleep Neurology research or collaboration, you would engage through Mayo Clinic’s Department of Neurology or related divisions at Mayo Clinic Rochester, where neurology faculty and programs (including subspecialties like sleep medicine) are active. For direct contact, use the main Mayo.edu homepage or the listed email mccm@mayo.edu or phone 507-255-9200 to connect with the appropriate department.

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